• Skilled in Google Workspace Administration, including managing user accounts, creating groups, and managing access permissions.• Proficient in Office 365 Administration, including managing user accounts, creating distribution groups, and assigning licenses.• Implemented and managed antivirus solutions to safeguard the company's IT infrastructure against security threats and vulnerabilities.• Administered backup solutions to ensure business continuity and disaster recovery in case of system failures or data loss.• Experienced in Active Directory Administration, including managing user accounts, computer accounts, and security groups.• Successfully managed email migration for the entire organization, ensuring minimal downtime and a smooth transition to the new platform.• Maintained and supported the IT infrastructure, including servers, network devices, and workstations, ensuring smooth operations and maximum uptime.• Responded to and resolved IT-related issues and requests promptly and efficiently.• Managed IT assets, including hardware and software inventory, maintenance schedules, and procurement processes.• Collaborated with cross-functional teams and stakeholders to identify and implement IT solutions that meet business needs and objectives