Remote server administration, 24X7 support for all users.• Windows 2003, 2008 OS support• System performance monitoring, tuning & troubleshooting• Coordinate hardware and software installations and upgrades with multiple vendors and Front office to ensure work is performed in accordance with company policy• Backup restores for Desktops & Laptops• Identify and eliminating sources of re-occurring incidents, perform root cause analysis for a problem• AD user and group management• Managing MS Exchange 2003 server, troubleshooting for mail flows and checking incoming and outgoing mails.• Monitoring spam and virus mails using Symantec Bright Mail.• Performing server health checks and checking antivirus updates.• Monitoring Server disk space on all servers and keeping sufficient disk space for better performance.• Installation of Windows XP & 2000, Office 2007.

My prime responsibility is to see that our site should be up for its normal functionality for 24/7 environments.I am responsible for successful completion of daily activity as per ISO-9001 stanards, site maintenance, system administration, data security. My role also include meeting respective vendors for the company's hardware and software procurement.Windows 2003 server Installation,Configuration,administratonInstallation and Configurton of Active Directory Services, DNS & DHP User Management: Creation of user account, modifying user properties, assigning rights to user. Bulk import / export (creation) of user Password management & restricting usage of SAM. Group Policy Creation, Management etc,Windows 2003, 2008 OS supportSystem performance monitoring, tuning & troubleshootingCoordinate hardware and software installations and upgrades with multiple vendors and Front office to ensure work is performed in accordance with company policyBackup restores for Desktops & LaptopsIdentify and eliminating sources of re-occurring incidents, perform root cause analysis for a problemAD user and group managementManaging MS Exchange 2003 server, troubleshooting for mail flows and checking incoming and outgoing mails.Monitoring spam and virus mails using Symantec Bright Mail.Performing server health checks and checking antivirus updates.Monitoring Server disk space on all servers and keeping sufficient disk space for better performance.Installation of Windows XP & 2000, Office 2007.

Managing Windows2003 Active Directory Domain.Regular backup of Active Directory System State and ERD floppy.Troubleshooting problem related with Windows 2003 Advance Server.Windows 2000/2003 server Installation,Configuration,administraton Machine Inventory (Procurement,space,Retuming,Returning)Installation 2000 Server, Windows 2003 ServerNetwork Troubleshooting & Installation. Installation and configuration of Trend Micro antivirus package and patches Preparing call reports every month.Remote support for user calls using VNC, RDP & Net meeting for troubleshooting of desktop, server and printer related issues.Managing scheduled backups using NT backupMaintains of printers like Ink Jet, Dot-matrix, Laser Printers and ScannersMaintains of HHT (Handel Held Terminal), VMT (Vehicle Mounted Terminal) to change their address and mounting them on their location.Installation of Windows XP & 2000, Office XP, 2000 & 2003Regular PM (Preventive Maintains) at scheduled intervalsInstalling, Configuring Application Software Tools & Packages.EXPSOURE - 4Company : CMS Computers

Primary working on contact for a client project for DP World Nhava Sheva. Handling over 100 users and 12 servers, 24X7 first level supports for management and maintaining uptime of each server, desktop and printer as per SLA defined by the Customer.• Preparing call reports every month.• Remote support for user calls using VNC, RDP & Net meeting for troubleshooting of desktop, server and printer related issues.• Troubleshooting of users email and application problems• Managing scheduled backups using NT backup.• Updating of antivirus on servers and desktops using distribution servers.• Group policy and user management• Maintains of printers like Ink Jet, Dot-matrix, Laser Printers and Scanners.• Maintains of HHT (Handel Held Terminal), VMT (Vehicle Mounted Terminal) to change their address and mounting them on their location. • Installation of Windows XP & 2000, Office XP, 2000 & 2003.• Regular PM (Preventive Maintains) at scheduled intervals

Managing Windows2003 Active Directory Domain.Regular backup of Active Directory System State and ERD floppy.Troubleshooting problem related with Windows 2003 Advance Server.Windows 2000/2003 server Installation,Configuration,administraton Machine Inventory (Procurement,space,Retuming,Returning)Installation 2000 Server, Windows 2003 ServerNetwork Troubleshooting & Installation. Installation and configuration of Trend Micro antivirus package and patches Preparing call reports every month.Remote support for user calls using VNC, RDP & Net meeting for troubleshooting of desktop, server and printer related issues.Managing scheduled backups using NT backupMaintains of printers like Ink Jet, Dot-matrix, Laser Printers and ScannersMaintains of HHT (Handel Held Terminal), VMT (Vehicle Mounted Terminal) to change their address and mounting them on their location.Installation of Windows XP & 2000, Office XP, 2000 & 2003Regular PM (Preventive Maintains) at scheduled intervalsEXPSOURE - 3

Installation of network and local printers at the user end like HP ink jet, Laser printers & network Laser Printers, Epson Dot-matrix; Maintains and trouble shooting for printersRegular PM (Preventive Maintains) at scheduled intervalsMaintaining Attendance Machines hardwareEXPSOURE - 5

Installation of network and local printers at the user end like Wipro Dot-matrix, Ink Jet Prinets & Laser Printer.Maintains and trouble shooting for printers.Regular PM (Preventive Maintains) at scheduled intervals as per the demand of customer