Jessica Mulligan, Csp Email & Phone Number

Boston, Ma, Us

• Recruited qualified administrative and tech support candidates by engaging in sourcing activities to include, but not be limited to: market research (i.e., job fairs, job boards, etc.), identifying candidate sources, cold calling, recruiting calls, and attending network events • Supported clients' HR teams daily by posting jobs, scheduling interviews, performing references, E-Verify, I-9 completion, and background checks• Determined and implemented appropriate recruiting techniques for market, industry, and skill set depending on client • Reached out to all candidates in pipeline weekly to maintain ongoing relationships with candidates not currently on assignment • Conducted 10+ in person interviews weekly to accurately obtain work history, education, marketable job skills and salary requirements• Analyzed client requirements against qualifications of candidates and matched the best candidate with client needs • Completed appropriate references on candidates according to clients' requests• Checked in and supervised candidates on assignment to ensure retention and extension • Prepped and debriefed candidates throughout entire interview process • Intensive calendar management through Outlook --Professional Staffing Group (PSG) is the leading temporary and permanent employment agency serving Massachusetts. Named the Best Place to Work (small business category) by the Boston Business Journal, PSG fills creative, office support, technical and financial positions for its clients, who are primarily medium- to large-sized Boston-area businesses

Boston, Ma

• Sourced talented candidates to be placed in elite companies throughout the Boston area• Understood the need of candidates and scheduled interviews in the PSG office • Spoke to candidates' concerns and provided follow up on any issues or questions--Professional Staffing Group (PSG) is the leading temporary and permanent employment agency serving Massachusetts. Named the Best Place to Work (small business category) by the Boston Business Journal, PSG fills creative, office support, technical and financial positions for its clients, who are primarily medium- to large-sized Boston-area businesses

Natick, Ma

Human Resources • Managed all aspects of hiring process for over 200 sales associates including: reviewing resumes, interviewing, evaluating candidates, negotiation of compensation, extension of offer and overall on-boarding training process• Responsible for four new hire orientations each month • Completed scheduling each week for entire staff• Responsible for allocating payroll and maintaining payroll percent compliance using ADP Portal for over hundred employees• Resolved employee related issues including creating constructive quarterly action plans, conflict resolution, and terminations with the goal of fostering a positive working environmentOperations • Responsible for managing, tracking, and reacting to sales metrics every day and compiling reports each evening• Created weekly operational and analytical agendas for entire management and sales team each week • Assisted with staff recruitment for all eight stores in the district • Responsible for all event planning including pop up vendor shows and fashion shows • Communicated weekly with allocation department to ensure efficient product flow to generate sales in each store• Ensured monthly, quarterly, and yearly sales plan were met• Conducted yearly inventories IT • Responsible for troubleshooting any technical issues involving our point of sales systems • Instrumental in implementing a new mobile point of sales system in three stores, which involved weekly feedback to corporate in order to ensure efficient use • Review all time entries and scheduling using ADP Portal and troubleshooting any time entry issues each week

• Assisted in maintaining a customer-focused store culture, which promoted service satisfaction to generate sales growth. • Resolved customer service and quality issues in a timely manner• Produced product knowledge information sheets each season for incoming product • Responsible for maintaining store visual standards and finding creative new merchandising solutions • Consistent communication with managers about business results each day