Multazim Deshmukh 🇮🇳🇵🇸 Email & Phone Number

Navi Mumbai, Mh, In

Mumbai, Maharashtra, India

Contribute to and lead foundational engineering efforts across multiple teams within the organization.Collaborate with engineering teams on Cloud product suites to design and implement core components, ensuring optimal efficiency in Cloud environments.Provide insights and recommendations, and design, create, and train engineers to develop world-class cloud solutions that are highly available, fault-tolerant, and secure.Evaluate and integrate new technologies to continuously enhance cloud solutions.Work closely with cloud teams, product managers, and engineers to foster collaboration and drive team success.Enhance service delivery and reliability throughout the entire lifecycle of cloud services.Lead technical initiatives to adopt innovative and effective solutions.Investigate and address causes of errors and instability in production cloud services, aiming for improved operational excellence.Partner with product and platform teams to advocate for system improvements that enhance reliability, resilience, and observability.Identify and reduce operational toil through creative solutions and automation.Drive results through technical leadership and effective people management.

Navi Mumbai, Maharashtra, India

Team Lead of Data Lake Cost Champion’s Squad (April 2023 - Present)* Managed a team of five cost champions, analyzing AWS services and microservices using CloudHealth, S3 inventory, and access logs.* Implemented cost-saving initiatives, reducing monthly costs from $180K to $60K, achieving $1M in annual savings; awarded Impact RSU.* Maintained budget forecasting for quarterly Finance reviews.* Led a team of five software developers, overseeing AWS and Python-based microservices, project architecture, workload prioritization, pull request reviews, and stakeholder communications.* Conducted daily standups, weekly planning, team management, and mentorship.* Designed and implemented a Data Archival & Retrieval Solution for the AWS S3 Data Lake.* Managed Jira boards, conducted monthly performance reporting, and held periodic 1-on-1 meetings with squad members.Team Lead of Observability Platform Squad (January 2022 - Present)* Managed a team of four engineers, designing and implementing resilient ingestion architecture, performant database backend, and Apache Superset-based visualization in AWS.* Hosted secure Apache Superset infrastructure with AWS ALB, ECS, and RDS Global Cluster.* Created DR infrastructure for the observability service and configured Apache Superset for multiple teams with roles mapped to Active Directory groups.* Performed software upgrades and implemented alerts/reports for email notifications.* Designed an ER diagram for the PostgreSQL database, optimizing for performance and cost.Lead for Project to Make Data Lake SOC2 Compliant (January 2022 – January 2023)* Prepared SOC2 scope for Data Lake, coordinating with developers and project managers.* Planned and implemented SOC2 compliance initiatives, including securing API endpoints with WAF, user account management using Okta single sign-on, system patching, production access control, scheduled backups, KMS encryption, and compliant build, testing, and release processes.

Navi Mumbai, Maharashtra, India

• Formed New Data Lake Operations Team and Trained 5 members• implemented several SRE best practices, including monitoring, automation, blameless postmortems, version control for IaC, etc. • Designed cross-account data-loading architectures• Migrated data lake monitoring from Zabbix to New Relic and Splunk• Enabled CPU utilization-based autoscaling on airflow workers• Conducted POC for operations and ingestion dashboards using Apache Superset, Grafana, Splunk, Kibana, etc.• Prepared SOC2 scope for Data Lake and coordinated delivery with developers and product managers• Managed major incidents, performed RCA, and made architectural improvements• Implemented backup & restore strategy for AWS databases including DynamoDB, RDS, S3, etc.• Implemented cost optimization strategy by utilizing insights from cost explorer, CloudHealth, and Trusted Advisor• Configured Infrastructure agent, Synthetics, and log-based Monitoring in New Relic• Integrated 25+ AWS services with New Relic, analyzed metrics and configured alerts• Modified airflow email operator to generate incidents in case of task failures• Implemented standard tags for all AWS resources across microservices• Implemented Event-based alerting for internal services and via Event Bridge for AWS services• Completed security review for microservices and received approval for standard change certificates• Implemented SSM Run Command-based installations on EC2 from Jenkins server in another AWS account• Applied CloudWatch Subscription filters to forward logs to Splunk and applied Log Retention for cost savings• Configured Alerting for RDS snapshot failures, AWS Backup failures, Messages landing in Dead Letter Queues, etc.• Enabled failure logs visibility on SNS delivery failures, CloudFront to S3 logging, Elasticsearch Error logs, etc.• Deployed ETLeap ETL infrastructure in AWS and configured pipelines to ingest data from different sources to the data lake

Navi Mumbai, Maharashtra, India

• Migrated over 100 servers from EC2 Classic to VPC, reducing costs and improving security.• Managed a distributed architecture consisting of hundreds of EC2 Java workers and RabbitMQ instances.• Deployed, monitored, and maintained Elastic Beanstalk environments for a critical web application.• Integrated Zabbix with VictorOps and Microsoft Teams for streamlined incident management.• Integrated services with New Relic APM and conducted a proof of concept on Elastic APM.• Set up bitbucket-integrated multistage Jenkins pipelines for seamless deployments.• Maintained Infrastructure as Code using CDK, Terraform, and CloudFormation.• Deployed and maintained an Airflow-based ingestion system that is resilient to AZ failures using Jenkins and CloudFormation.• Created custom bash and Python scripts to send monitoring data to Zabbix, including CloudWatch Metrics for various AWS services, ECS and Lambda Logs, ELB Healthy Count, and Elastic Beanstalk Events.• Implemented alerting on AWS Personal Health Dashboard for timely escalation of significant downtimes and log-based alerting for errors, throttling exceptions, lambda memory utilization, timeouts, and other issues.• Provided client support for issues such as delayed/incorrect/missing data, service problems, user creation, and entitlements.• Implemented alerting for various AWS services using CloudWatch Metrics, Logs, and Splunk.

Navi Mumbai, Maharashtra, India

• Performed infrastructure tasks such as decommissioning, starting/stopping, rebooting, OS upgrades, patching, software installation/upgrades, disk management, resolving disk space alerts, load balancer log analysis, failover management, and user management.• Designed and implemented a multi-account Zabbix server and proxy setup for seven AWS accounts, including autoscaling, load balancing, VPC, and private RDS setup.• Installed and configured Zabbix Java Gateway to collect JMX metrics from clients.• Conducted major and minor version upgrades of the Zabbix server, agent (Windows and Linux), and proxy packages.• Configured Zabbix media and actions to send emails, create Jira tickets, and send Microsoft Teams and SMS notifications to handle escalations.• Configured Zabbix auto-registration, tagging, remote commands for automated recovery, and more.• Managed Zabbix user groups and user permissions for controlled frontend access.• Created Zabbix templates for monitoring FTP, HTTP, log, RabbitMQ, IIS, Postfix, and operating systems.• Monitored the health of the Zabbix server, fine-tuned configurations, and resolve issues to keep it always running.• Configured Zabbix to auto-populate host inventory data from the metadata of all registered EC2 instances.• Created Zabbix dashboards to display growth in database sizes for DynamoDB, RDS, MongoDB, and Oracle databases.• Wrote a Python script to connect to Oracle, collect data, and send it to Zabbix.• Mitigated Monero mining attacks on hundreds of servers and SSH brute force attacks on a critical FTP server.• Suppressed duplicate alerts using event correlation, and sent non-critical alerts to email only.• Created a custom script to send SMS messages via AWS SNS, taking mobile numbers and message content as input.• Configured and supported Apache Tomcat, Apache HTTP Web Server, and VSFTPD servers for external clients.

Mumbai, Maharashtra, India

• Managed Linux Systems like RHEL, and CentOS, and administered Open Source tech stack including Apache httpd, DNS, MySQL, LDAP, cronjobs, Samba, NFS, and Apache Tomcat in production environments.• Upgraded OS and application versions, troubleshot system and application issues and monitored servers daily using shell scripts and tools like Manage Engine OpManager and NetFlow Analyzer.• Created DNS zones and records using PowerAdmin and resolved DNS issues related to PowerDNS and BIND.• Maintained Bulk Mailing Servers with PowerMTA on the Fedora platform, provided shared and dedicated FTP services, and hosted websites on Parallels Plesk 11 and 12.• Provided Shared and Dedicated Mailing Services based on Axigen, Postfix Relays, etc., and managed bulk mailing campaigns using Octeth OEMPro. • Conducted backup and restore of the mailbox on the mail Server and worked with mail clients.• Addressed tickets related to mail routing, DNS, and website issues posted on the ticketing portal.