Ch Muhammad Umer Email & Phone Number

Islamabad, PK

Islamabad

Islamabad

• Managing Microsoft Operations team
• Managing Microsoft deal registration desk
• Maintain knowledge of all Microsoft volume licensing programs and prepare required strategies.
• Managing Microsoft pre-sales and operational team across the company and its subsidiaries (EnPointe/PCM/Acrodex/TigerDirect)
• Provide high level analysis report based on customer licensing statement to sales team.
• Managing Enterprise Agreement Lifecycle work with Account Managers for on-time renewal and the True Ups to get incentives from Microsoft.

Islamabad

• Provide Microsoft LS (licensing specialist) support to the sales team.
• Provide support to internal sales with information about to new software licensing programs, price changes, margin and incentives.
• Working with internal departments for process optimization.
• Drive team morale and team coordination.
• Manage team reporting to management.

Islamabad

• Maintain licensing programs in SAP of major publishers mainly Microsoft and supervising teams maintaining other publishers like Adobe, Symantec, Veritas and others
• Creating business rules for Microsoft in ERP system for all other operations.
• Research and analyze license entitlement data per customer requirements and their eligibility
• Communicate with sales representatives and internal teams to capture comprehensive license entitlement requirements
• Ability to leverage level II tech teams to devise solutions for the customers.

Islamabad

• Ability to provide complete Solution (Hardware/Software/services) to sales team based on their customer requirements
• Advanced proficiency of MS Excel
• Advanced knowledge of SAP Material Management module for managing product data.
• Ensuring all requests are handled as per priority and SLA is being met.
• Ensuring all requests received during the day and logged in the database and completed in a timely manner.

Islamabad

• Proactively maintain relationship with key personnel of Publisher/Distributors
• Provide support to sales team with information about to new hardware products, price changes, margin opportunities and incentives.
• Assisted Project Manager in implementing, reviewing, documenting and enhancing departmental processes.

Islamabad

• IT products technical data collection and
• Organizing per industry standards.
• Quality Assurance of the mined data.

Islamabad

• Managing all Software Licensing of company and customers
• Management and Maintenance of Microsoft SPLA Agreements
• Co-ordination with Microsoft for maintaining pricing/costing for customers
• Costing /Competitor Analysis
• Pricing and Management of coalition Mfr/Vendors
• VMware VSPP administrator fro company

Islamabad

• IT products technical data collection and organizing according to industry standards, foremost for En Pointe Technologies, TechData and Ingram Micro.
• Quality Assurance of the mined data.
• Assisted Project Manager in implementing, reviewing, documenting and enhancing departmental processes.

Bs (Cs) Computer Science

Intermediate, General Sciense

Education record