Munas Musthafa Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, Dubai, United Arab Emirates

Health and Insurance based marketplace for uninsured and underinsured in GCC.- Unsuccessful

Manama, Capital Governorate, Bahrain

Mena's first fintech-focused Venture Studio

United Arab Emirates

Managed SAAS product development cycle, including prototyping designs, testing, customer support, and gathering user requirements, resulting in a 20% increase in customer satisfaction.Conducted extensive market research to identify gaps and opportunities, leading to the implementation of new features that resulted in a 15% increase in user engagement.Collaborated with cross-functional teams, utilizing Agile methodologies, to deliver high-quality products within tight deadlines, resulting in a 30% reduction in time-to-market.Utilized data analysis and user feedback to drive continuous product improvements, resulting in a 25% increase in revenue and a 10% decrease in customer churn.

United Arab Emirates

Managed key accounts, fostering strong relationships and ensuring customer success, resulting in a 15% increase in upsells and renewals.Conducted regular business reviews to identify opportunities for growth and presented customized solutions, leading to a 20% increase in customer satisfaction.Collaborated with the product team to gather customer feedback and communicate requirements, resulting in the successful launch of three new features and a 10% increase in customer retention.Developed and executed account strategies, utilizing consultative selling techniques, resulting in a 25% increase in revenue from existing accounts.

Dubai, United Arab Emirates

Streamlined business processes and implemented project management tools, resulting in a 20% increase in operational efficiency.Conducted market research to identify new business opportunities, leading to the acquisition of three key clients and a 15% increase in revenue.Collaborated with stakeholders to define project scopes, deliverables, and timelines, resulting in the successful completion of three projects within budget and ahead of schedule.

Business Bay, Dubai, United Arab Emirates

Consulted with clients to understand their payment processing needs and provided tailored solutions, resulting in a 30% increase in new customer acquisitions.Conducted product demonstrations and addressed customer inquiries, leading to a 20% increase in sales conversions.Collaborated with the technical team to ensure seamless integration and successful implementation of payment solutions, resulting in a 25% decrease in customer onboarding time.

Kannur, Kerala, India

- Surpassed revenue objectives year over year through strategic promotional plans.- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.- Established and administered an annual budget with effective controls to prevent overages, minimize burn rate, and support sustainability objectives.

Kozhikode, Kerala, India

- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and elevated sales numbers.- Consulted with product development teams to enhance products based on customer data.- Identified target audiences and devised campaigns to match target demographics and optimize results.

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

High School Diploma, Science