ACCOMPLISHED CUSTOMER ORIENTED IT PROFESSIONALProviding best in class IT support and solutioning through years of experience in dynamic environments including biotech and healthcare fields for nearly 20 years.• Methodical, organized IT support for small to small to large enterprises.• Contributes creative solutions to complex problems and projects.• Adaptive to ever-changing IT environments and landscapes.
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Senior Information Technology ConsultantHalozyme, Inc. Mar 2023 - Feb 2024Greater Minneapolis-St. Paul AreaProvided in person and remote IT tier 1 – 3 support in our Minnetonka manufacturing based office while supporting a major systems integration project after an acquisition. Assisted in harmonizing two IT departments on process and tools while ensuring existing staff was minimally impacted. Contract based work. -
Test Automation & Hardware EngineerAbbott Mar 2022 - Apr 2023St Paul, Minnesota, United StatesTeam lead for group responsible for developing and implementing automated test scripts and frameworks for biopharmaceutical based applications. Worked with external compliance and regulatory bodies to align on process and requirements. -
Desktop Support Engineer IiiMedtronic Jan 2021 - Feb 2022Fridley, Minnesota, United StatesProviding world class Windows based desktop support to multi-national medical device company.Administering large user-base with enterprise standard tools and systems such as Microsoft SCCM and JAMF. Also provided SOPs, work instructions and other technical documentation as needed. -
Field EngineerPomeroy Jan 2020 - Dec 2020Hebron, Kentucky, United StatesProviding in person IT support in Windows environment alongside implementing enterprise hardware and software solutions alongside IT Infrastructure team.Implemented core services such as backups, regular server maintenance as well as documentation.
Munawar Usman Education Details
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UniversityA
Frequently Asked Questions about Munawar Usman
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Munawar Usman's current role is Accomplished customer oriented IT professional..
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