Muneer Davids Email & Phone Number

Sydney, New South Wales, Australia

Highlights:• Led the development and implementation of a highly sought-after 5-day training boot camp for 63 selected Solution Engineers (Pre-Sales Engineers) across Asia in 2022 and 2023. • Orchestrated Technical Deep Dives, conducted both in-person and virtually to ensure Solution Engineers remained updated on our solutions.• Transformed the Annual Company Kick-Off event into a virtual format, engaging over 10,000 attendees.• Presented at quarterly Leadership Summits, showcasing improvements in team knowledge and performance in alignment with company KPIs.• Created metrics and Tableau dashboards to monitor APJ technical stakeholder qualifications and certifications.• Acted as a trusted advisor on the APJ Development Advisory Council, successfully bridging the gap as a conduit between the sales and technical internal communities.• Enhanced learning and development strategies within the APJ Solution Engineering Organisation to align with global directives, balancing regional preferences with global standards.• Built a weeklong enablement program, attended by over 600.• Sourced, organised, and worked with local and regional vendors to deliver Soft Skills Training for each sub-region across Asia such as Mastering Technical Sales, Negotiation Skills, and the Art of Virtual Delivery.

Sydney, Australia

Sydney, Australia

Duties:• Spearheaded pipeline development and cultivated robust sales within an extensive customer portfolio across the NSW and ACT Commercial (mid-market) sectors.• Nurtured relationships with designated customers, demonstrating versatility in engaging with executives. • Employed sound judgement and applicable guidelines to strategise external channel community utilization for extended coverage and sales enhancement.Achievements:• Exceeded quarterly targets throughout 2018 and 2019, consistently surpassing expectations.• Increased participation by 10% in 2018 and annual revenue by $1.2M by leading the NSW Councils Program.• Mended and sustained relationships with detractor customers, strategically rebuilding VMware's reputation in pivotal areas.

Duties:• Managed the NSW territory, consistently delivering exceptional customer service to key accounts. • Led frontline business development efforts to identify and secure new opportunities within the region. • Acted as the primary liaison for channel partners, distributors, and customers, effectively coordinating internal resources to optimise outcomes during meetings. • Maintained up-to-date and accurate records in the Salesforce system.Achievements:• Orchestrated and revamped the VMware Australia 2017 K-12 Program, resulting in a remarkable 13% revenue increase compared to the previous year and the enrollment of 14 new schools nationwide. • Attained the prestigious Presidents Club designation for 2017, ranking in the top 400 global sales professionals. • Recognised as the Inside Sales Representative of the Year and distinguished as a Top Performer in 2017. • Played a pivotal role in supporting Field Facing Representatives and Pre-Sales Engineers by providing accurate account information in preparation for meetings. • Contributed to the successful delivery and project management of the VMware NSW Councils Program in 2017.

Sydney, Australia

Responsibilities in managing a portfolio of client accounts whilst supporting business growth through relationship development. In addition, I managed all sales interns, developed my personal sales and marketing plans to meet targets, and motivated the team to instill an ongoing focus on theirs. Key achievements included:• Successfully clearing over $6M AUD of clogged funds due to error, which then assisted the sales team to reach their yearly target ahead of plan;• Upskilled the sales interns on the optimal method and approach to clear clogged funds;• Redeveloped the process for product comparisons for clients that lead to a more efficient and professional approach whilst supporting client needs.

Sydney, Australia

Lansvale

Powerful4x4, now known as Aussie Offroad Megastores carries the widest range of quality 4x4 accessories and outdoor gear from leading brands at leading prices. My role saw me develop and execute sales strategies by driving all digital and in-store sales whilst managing 6 stores & 16 staff members nationally. Key achievements included: • Playing a major role in the 2012 overhaul of Powerful4x4 from Operations to Sales, which resulted in streamlined processes and procedures that improved sales by over 60%, whilst also improving customer satisfaction in under a month;• Successfully reduced the amount of warranty returns by approximately 50% within the initial 2 months of introducing the processes and procedures;• Revamped and recreated the Powerful4x4 Digital presence via the corporate website and eBay store, which provided customers with a better user experience and an easier end to end sales process;• Successfully engaged and influenced the decision to outsource the logistics software management system, which led to a reduction in order processing times as well as reduced the loss of stock for returns and claims;• Established and implemented Powerful4x4’s framework and policy for the Reseller Program, which had increased the national brand awareness as well as annual sales income;• Improved the customer experience with Powerful4x4 through the development and implementation of new guidelines relating to improved customer support strategies and reducing issue turnaround times.Previous roles:Store Manager (March 2010 - February 2012) Sales and Store-men (February 2009 - March 2010)

Other; Certificate In Strategy Execution, Complete

Strategy Execution is an 8-week, 45-hour online certificate program from Harvard Business School. Strategy Execution equips current.

Bachelor Of Business And Commerce, Management

http://handbook.westernsydney.edu.au/hbook/course.aspx?course=2739.4

Rg146 Compliance, Financial Compliance Training

Compliant in: - Generic Knowledge - Superannuation - Managed Investments - Securities - Deposit Products

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High School Certificate