Country Impat | Digitalization Lead - Bpo
Current- Running projects for implementing customer business in OFR, AFR and International Freight- Creating process and work optimization solutions. - Contribute to the continuous improvement of operational processes by identifying areas for enhancement, implementing best practices, and driving initiatives to streamline workflows and increase efficiency using FIRST CHOICE methodology- Actively participate in and lead initiatives to advance DHL's digital journey. Identify opportunities for digital transformation within operations, champion digital solutions, and collaborate with relevant stakeholders to implement technological innovations that drive operational efficiency and effectiveness.