Munir Mulla Email & Phone Number

Results-driven IT leader with over 18 years of experience, adept at forging strategic alliances with organisational leaders to align IT governance and solutions with business strategies and key initiatives. Specialised in driving ERP implementations, demand planning systems, business intelligence (analytics), retail systems, B2B/B2C Ecommerce implementations and complex interface/integration with internal-external partners,. Recognised for delivering mission-critical results and maintaining a strong customer focus.Key Skills:• Project Management Professional (PMP) certified with Post Graduate Diploma in IT and MBA in IT. • Proficient in IT governance, including JDE disaster recovery and system high availability, IT risk and compliance management audits, and cost reduction through automations. • Seasoned in ERP management with 17 years of experience, overseeing ERP implementations, rollouts, tools upgrades, architecture, development, and functional team management. • Experienced in Oracle Value Chain Planning (VCP) management, specifically Demantra-ASCP, driving the implementation and management of forecasting and demand planning systems, optimizing forecast accuracy, and enhancing inventory management to meet market dynamics. • Skilled in business intelligence systems management, establishing BI strategies, implementing and managing Tableau BI systems, fostering a data-driven decision-making culture, and empowering analytics teams to deliver customer-centric insights, including customer segmentation and behaviour analysis. • Proven track record in leading digital transformations, spearheading B2B/B2C initiatives with a focus on customer experience, seamless integration with ERP and retail systems, customer on-boarding, training, and stakeholder management. Leveraging BI insights to drive targeted digital marketing campaigns and implementing dynamic pricing strategies. • Innovator in RPA automations, leveraging Python/AI/ML to deliver competitive advantages through end-to-end automation of retail to ERP integrations, B2C transport management, automatic bank and supplier payments.With a successful track record in driving transformative IT initiatives, I am committed to delivering strategic value and empowering business teams to data driven decision-makings.