Mun Kwai Lim Email & Phone Number

- VMware implementation focusing on virtual environment setup, P2V migration, virtual backup and SD WAN for many of IGS’s keyed customers, some of the customers include, - Experience in migrating Physical and Virtual infra from multiple platforms to VMware platform.- Firewall implementation (Design, Setup and Manage)

- Setup and Managed Backup for customer- Setup and Support Monitoring System (Nagios, Cacti, PRTG, Manageengine)- Manage Alibaba Cloud (ECS, SLB, VPC, RDS, OSS, CloudDNS and etc)- Setup and Manage Physical/Virtual Firewall for customer- Setup and Manage Multi Platform: VMWare, Office365, Windows, Linux, Storage

- Pre-sales & Post-sales support on customers’ requirements- Planning, Implementation, maintenance, troubleshooting (L2 & L3) Support:- Operating System - Windows Server 2008/2012, CentOS, RedHat, Ubuntu- Firewall – Sonicwall, Fortigate, Cisco ASA, pfSense- Load Balancer – Array, Ascenlink- SpamFilter – Cisco Ironport- SAN Storage – Open-E, EqualLogic, NetApp- Cloud – Onapp (KVM Base), Alibaba Cloud- Virtualization - VMWare - VPN – Sonicwall, Fortigate… Show more - Pre-sales & Post-sales support on customers’ requirements- Planning, Implementation, maintenance, troubleshooting (L2 & L3) Support:- Operating System - Windows Server 2008/2012, CentOS, RedHat, Ubuntu- Firewall – Sonicwall, Fortigate, Cisco ASA, pfSense- Load Balancer – Array, Ascenlink- SpamFilter – Cisco Ironport- SAN Storage – Open-E, EqualLogic, NetApp- Cloud – Onapp (KVM Base), Alibaba Cloud- Virtualization - VMWare - VPN – Sonicwall, Fortigate, OpenVPN- Network/Server Monitoring System - Nagios, Manageengine, PRTG- Email Services - Zimbra, Office365- Application –Bind (DNS) servers, Backup Servers, Active Directory and etc Show less

- Manage and administer servers/applications and maintain and support company's LAN/WAN environment, System Security covering anti-virus, anti-spam and firewall. - Conduct routine administrative tasks such as supervising & monitoring hardware/software performances, online and transfers, printing, backup, updates and patches, etc- Strengthened system/network security - Perform system backups & recovery.- Monitor, maintain & configure security door system, CCTV and alarm… Show more - Manage and administer servers/applications and maintain and support company's LAN/WAN environment, System Security covering anti-virus, anti-spam and firewall. - Conduct routine administrative tasks such as supervising & monitoring hardware/software performances, online and transfers, printing, backup, updates and patches, etc- Strengthened system/network security - Perform system backups & recovery.- Monitor, maintain & configure security door system, CCTV and alarm system - To ensure that the technical documentation of the company – Operations Manual, Network documentation, System documentation, PC related documentation and other IT related documentation are in place and updated.- To ensure that all hardware peripherals are operating optimally and properly maintained. - Suggesting and providing IT solutions to business and management problems; - Providing training and technical support for users with varying levels of IT knowledge and competence- Responsible in enforcing IT policies, guidelines or procedures. - Implement and maintain Information Security Framework (ISO 27001:2005) - Undertaking capacity planning reporting and prepare yearly IT budget - Coordinate routine system / network penetration test - Coordinate and supervised IT Support Team - Coaching and provide training for IT Support - Provide Office Automation support (Photocopier, Fax Machine and Projector)- Provide IT Training to user - Manage office IT equipments inventory, office software licenses, hardware and IT audit. - Implement new IT process flow - Implement of New IT Policy Show less

Selangor, Malaysia

- Performed hardware and software installations and provided high-level customer care, training, and technical support for HQ and all the Branches- Provide remote support over modem links with PC Anywhere software for end users.- Assembled and installed a wide array of computer systems, workstations, and peripheral hardware- Responsible to recommend / implement new technologies to help company work more efficiently.- Communicate with other departments to solve incidents and… Show more - Performed hardware and software installations and provided high-level customer care, training, and technical support for HQ and all the Branches- Provide remote support over modem links with PC Anywhere software for end users.- Assembled and installed a wide array of computer systems, workstations, and peripheral hardware- Responsible to recommend / implement new technologies to help company work more efficiently.- Communicate with other departments to solve incidents and issues- Monitor a team of technical supports as a team leader- Plan work plan for Department- Do ISO report and Department Budget Show less