Murad Aliyev Email & Phone Number

Dublin, County Dublin, Ireland

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Develop a growth strategy focused both on profit and client satisfaction
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices… Show more
• Keep records of sales, revenue, invoices etc.

County Dublin, Ireland

• Work onsite with the client and operations teams
• Analyse written and verbal interactions between agents and customers to ensure adherence to quality and customer service policies and procedures of the Client
• Follow strict criteria of analysis and templates to evaluate quality performance
• Provide effective, accurate and constructive feedback to agents and create action plans to ensure continuous improvement while driving for positive employee satisfaction
• Consolidate… Show more
• Consolidate quality metrics from all areas and prepare reports for management and the client, tracking trends and ensuring the realisation of action plans

County Dublin, Ireland

• Creation of new search campaigns using marketing insights and Google tools to create campaigns, ad group structures, ad texts, keywords and negative keywords
• Improving return on investment of live accounts
• Account optimizing to reach more relevant customers by driving more traffic
• Localization and translation of accounts into Turkish and English
• Understanding and adapting to ongoing product and technology developments
• Understanding local market trends and… Show more

Ирландия

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

• Manage the factory’s Production Planning & Control department to ensure on-time delivery of material for production and finished products for shipment
• Work with sales team to maximize production capacity
• Work with production for production planning to maximize the productivity of each production unit
• Ensure all production information and raw materials arrive factory as per time & action plan
• Monitor the process of production and resolve the problems if any
• … Show more

Master Of Science (Msc), Tourism Management

Modules included: Managerial Finance and Entrepreneurship, The Effective Manager, Emerging Industry Issues, Marketing & Digital Commerce.

Bachelor'S Degree, Tourism And Socio-Cultural Service, 4.5