Quality Manager (Jan 2022 – Present):- Lead the quality team in implementing and improving the management system.- Accommodated external audits with satisfactory audit outcomes.QA/QC Engineer (Feb 2017 – Dec 2021):- Had a significant role in establishing the company’s quality management system.- Integrated the requirements of ISO/IEC 17020 standard into the management system, making the company the first Jordanian company to be accredited by JAS as an inspection body.- Restructured the management system for higher resilience and better efficiency.Technical ManagerEnvironmental Testing Laboratory- Started and managed the company’s environmental testing laboratory by:a) studying the market need and the legal requirements,b) determining the scope, the necessary infrastructure and the required equipment,c) issuing SOPs, report formats and checklists, andd) ensuring compliance with technical requirements.- Gained accreditation against the requirements of ISO/IEC 17025 standard.- Expanded the laboratory’s scope of work to cover the market’s requirements.- Handled and managed a profitable department by:a) contacting potential clients,b) handling RFQs and issuing quotations,c) managing projects, andd) reviewing and issuing reports.Inspection and Calibration Engineer:- Introduced new services to the company’s scope, such as:a) IR inspections of electrical systems and insulations (and gained accreditation in 2023),b) racks inspection, andc) pressure relief devices (PRD), pressure gauges and transmitters inspection and calibration.- Carried out other services, such as pre-shipment inspections and tank volumetric calibrations.

Collaborated with JAS as a technical expert/ assessor and assessed multiple laboratories in the field of environmental testing.

Established, gave training on, and audited Resonance Research Lab’s quality management system to gain certification against the requirements of ISO 9001 in November 2021.

- Arranged and gave presentations to consultation companies about thermal and acoustical insulation solutions, materials, and technologies.- Issued quotations and submittals to construction companies and, when required, provided technical consultations.- Handled marketing and sales.- Oversaw active projects and supply chain.- Participated in business development.

Carried out a wide range of testing and calibration services, such as:a) temperature, pressure and balance calibrations,b) environmental and work environment tests, andc) qualifications of medical devices.