Muhammad Ramzan personal email
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A high energy and results-driven professional with over 14 years customer service experience in a superintendent capacity. Relevant skills include: • Excellent planning and organizational skills result in the optimum functioning of the department and
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Assistant ManagerHutchison Ports Pakistan Jan 2023 - PresentKarāchi, Sindh, Pakistan -
SuperintendentHutchison Ports Pakistan Mar 2017 - PresentPakistan• Managing Terminal Gates, Reefer, Scanner and weight center Operation.• Managing Terminal KPI of Truck Turn Time(TTT)• Dealing with Transport Association• Deal with Pakistan Custom• lead and manage a team of 80 member working in different section of customer service.• plan, assign and monitor work tasks for optimum team efficiency• perform quarterly staff performance evaluations• identify and address development needs• develop staff training programs and… Show more • Managing Terminal Gates, Reefer, Scanner and weight center Operation.• Managing Terminal KPI of Truck Turn Time(TTT)• Dealing with Transport Association• Deal with Pakistan Custom• lead and manage a team of 80 member working in different section of customer service.• plan, assign and monitor work tasks for optimum team efficiency• perform quarterly staff performance evaluations• identify and address development needs• develop staff training programs and reference manuals• formulate and implement customer service policies and procedures• determine customer service requirements through surveys, focus groups and benchmarking best practices• collate and analyze data to identify strategies for improvement of service and productivity• implement improvements including new CRM system and applications• ensure the consistent achievement of customer service levels and standards• resolve escalated customer service issues• develop departmental budget and control costs Show less
Muhammad Ramzan Skills
Muhammad Ramzan Education Details
Frequently Asked Questions about Muhammad Ramzan
What company does Muhammad Ramzan work for?
Muhammad Ramzan works for Hutchison Ports Pakistan
What is Muhammad Ramzan's role at the current company?
Muhammad Ramzan's current role is Assistant Manager.
What is Muhammad Ramzan's email address?
Muhammad Ramzan's email address is jm****@****ail.com
What schools did Muhammad Ramzan attend?
Muhammad Ramzan attended Bahria University.
What are some of Muhammad Ramzan's interests?
Muhammad Ramzan has interest in Social Services, Children, Economic Empowerment, Education, Poverty Alleviation, Human Rights.
What skills is Muhammad Ramzan known for?
Muhammad Ramzan has skills like Container, Shipping, Logistics, Operations Management, Supply Chain Management, Logistics Management, Transportation, Freight, Project Planning, Supply Chain, Maritime, Maritime Operations.
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Muhammad Ramzan
Certified Sr. Software Engineer | Salesforce Commerce Cloud B2C (Sfcc, Sfra) Dev @Systems Limited | Pwa Kit, Headless | Sfra | Sitegenesis | Javascript | Reactjs | NodejsLahore District -
1hotmail.com
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Muhammad Ramzan
Devops Architect | App Migration | Aws | Openstack | Azure | Kubernetes | Ai | Llm | GpuIslamabad
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