Murat Gursoy Email & Phone Number

8 years’ successful experience in hospitality, customer service and support management with recognised strengths in problem-solving, team motivation, training and implementing proactive procedures to meet business objectives.Skilled at on-boarding new personnel into a fast paced hospitality environment using adaptive training methods.Managing an ever growing department that serves as the first point of contact for an organisation, whilst maintaining the highest of standards at all times.Passionate about delivering exceptional service to guests and visitors alike.Expert knowledge of all computer OS’ as well as a vast range of hospitality support suites such as Opera, Tiger, Jazz, Hotsos & Mitel ESM