Murat Muratoğlu Email & Phone Number

Turkey

Ankara, Turkey

• Software and hardware consulting
• Leading the development and continuous enhancements of sales, aftersales, dashboard, contract management, mobile app, e-signature, idea management and finance system projects for MAN managing 35 services, 30.
• Spearheading the development and continuous improvements of the systems using Agile methodology and regular sprints, reducing development time by 20% aligning with needs.
• Introducing Agile training across the team
• Managing projects from inception to completion, ensuring a 98% on-time delivery rate, maintaining quality assurance and implementing robust strategies with effective communication channels.
• Leading a cross-functional team of analysts, testers, developers and DB admins in system development, fostering collaboration and innovation and working closely to address changes and manage expectations.

Ankara, Turkey

• Translated client requests into actionable tasks for software teams
• Enhanched client systems and processes through comprehensive analysis and optimization
• Developed a document and quality management system for TUVTURK:
• Collaborated with cross-functional teams to identify areas for improvement and develop targeted solutions to enhance customer experience and service quality.
• Built an application to report bottlenecks/quality problems, track error rates and apply preventive measures, leading to a 27% increase in customer satisfaction and a 36% increase in service quality.
• Developed a finance system for VOLVO FINANCE:

Ankara, Turkey

• Certification, consultancy, engineering, energy, maritime, industry and trade
• Conducted statistical analysis reports related to process safety for the Turk Stream Project, leading to the introduction of targeted safety measures and a 15% reduction in the probability of occurrence of incidents.
• Generated a comprehensive Hazard and Operability Analysis report for Unilever, identifying potential hazards and proposing preventive measures, resulting in a 20% decrease in workplace accidents.
• Provided SEVESO and Internal Audit training for Yılport Holding and Yeniyurt Petrol, enhancing compliance.
• Executed safety assessments and technical reports for various clients including Turk Stream, Unilever, Shell and SASA, leading to improved safety and a 25% decrease in the probability of occurrence of safety incidents.

Ankara, Turkey

• Modular kitchen and furniture factory
• Managed the production planning and quality control processes for exhibitions at the Milan Furniture Fair and New York Furniture Fair, ensuring all products met quality standards and were delivered on time.

London Area, United Kingdom

• Sales and marketing
• Cultivated strong relationships with customers from Angel, Camden and Islington through attentive communication and personalised service, resulting in increased revenue and repeat business.
• Utilised CRM software to track and analyse sales performance and identify areas for improvement.

Ankara, Turkey

Master Of Business Administration (Mba)

London Campus Dissertation: Association of Capital Structure with Profitability of Automobile Companies

Engineer'S Degree, Industrial Engineering

Ankara