As an experienced IT professional, I have been working as an IT Systems Specialist at Özak Global Holding for 5 years. During this process, I ensured the operation and maintenance of the computer systems of the holding and group companies and ensured the healthy functioning of the units in the fields of software, hardware and network. I gained experience in Active Directory management, DNS, DHCP, Veeam Backup server backup program, Commvault backup program usage, Trenmicro Antivirus usage, Vmware workstation installation, Server backups, Windows operating systems, MS Office and End user support.Previously, I worked as an IT Systems Specialist at Temesist Warehouse and Racking Systems for 1 year. During this period, I took an active role in ensuring the use of Windows operating systems, MS Office, end user support, computers, printers and peripherals. At the same time, I gained experience in HTML work and social media advertising management by contributing to the company's digital marketing processes.I worked in the software field as a Software Systems Specialist at Net Adam Bilgisayar Yazılım for 3 years. During this time, I specialized in ERP support, company software support, problem solving, program training, and SQL coding. I took part in many important projects such as Startex ERP Program and NETX Accounting Program.I continued my education career at Istanbul University in the field of Management Information Systems and completed my master's degree. At the same time, I completed my undergraduate education on Labor Economics and Industrial Relations at Anadolu University. I received my associate degree in Computer Technology and Programming from Sakarya University.In order to contribute to my development, I further deepened my knowledge and skills by obtaining ITIL4 Foundation, Microsoft Exchange Server 2019, SCCM Training, Microsoft Azure, Fortinet Firewall Fundamentals, Windows Server System and Network Training - MCSE, TSQL certificates. These certifications reinforced my ability to contribute to business processes by establishing a strong foundation in information security, system administration and database management.With a total of 9 years of experience and knowledge gained in various sectors, I am a professional who follows the developments in the IT world closely, is open to continuous learning, thinks analytically, makes quick decisions and implements them, and is open to self-improvement.