I am a Certified Senior Trainer of Dale Carnegie Training Turkey. I help companies get the best from their people and assist individuals to succeed in leadership, engagement, strategic thinking and communication skills. I am an ICF Coach and I coach executives for performance change and setting & achieving goals. I am a Business Development Consultant at Dale Carnegie Turkey.Headquartered in Hauppauge, New York, Dale Carnegie Training is represented in all 50 of the United States and over 90 countries. More than 2700 trainers present Dale Carnegie Training programs in more than 25 languages. Dale Carnegie Training is dedicated to serving the business community worldwide. In fact, approximately 8 million people have completed Dale Carnegie Training.Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills and practices they need to add value to the business. Connecting proven solutions with real-world challenges, Dale Carnegie Training is recognized internationally as the leader in bringing out the best in people.

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• Planning, directing and coordinating activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters.• Developing and maintaining a detailed project schedule which includes administrative tasks and all parties involved in the project.• Ensuring that projects are well planned and organized, including business case development, impact assessment, charter, communication plans, and integrated project schedules.• Tracking public tender opportunities in related business areas and involving in the process with respect to company’s targets.• Managing every phase of the tender process starting with initiating awareness, positioning a solution and producing tender documentation.

Managing operations in three separate units:IT Management Services: Managing the requirements of all internal and external customers regarding IT infrastructure and user support. Maintaining quality service by establishing and enforcing organization standards.Call Center Services: Running help desk activities for products&services, creating sales leads by means of tele-marketing activities, running the communication of dealer&customer campaigns.Training Services: Planning all the training operations in Medyasoft Academy, running all the supply process including freelance instructors, managing customer satisfaction process.

Running training courses about soft skills like, sales, services for the market-leading companies (i.e. Turkcell). Running one-on-one coaching sessions with line management staff for personal improvement, using behavioural analysis tools such as DISC (Azercell /Azerbaijan). Helping create new development programs for customers within the company. Creating new accounts & coordinating the customer relations within the prospects’ scope of needs & contribution points.

2004 – 2006 Training Executiveİdentifying diversified training needs of 4000 dealers and all 3rd parties. Planning & organizing & coordinating & executing training programs in every geographical region. Designing&delivering sales improvement trainings in line with the marketing strategies (new product launches, seasonal campaigns,…). Consolidating dealer feedbacks and conducting to related units which will help shape company strategies. Managing Dealer Incentive Programs. Managing Electronic Dealers' relations. Playing an active role in project teams representing sales side for defining channel growth, new business areas and new product launches. 2002 – 2004 Field Sales ExecutiveAnalyzing the market regarding retailing and FMCG aspects and defining the channel strategy of a given region (East Marmara). Recruiting a definite number of dealers in a given time. Managing dealers and POSs.

Data Backup & Storage SystemsHP Solution Partner

Biltam is a voice, display and data network-related equipments supplier and a systems integrator.Worked as an account manager in channel management.