• Conducting scoping sessions to gain an in-depth understanding of business processes and needs• Designing and building dashboards and reports• Automating processes and reporting• Analysing data and presenting insights and recommendations• Developing strategic planning and forecasting models• Developing scorecards• Building custom process flows in Zoho CRM• Providing Excel training with a focus on analytical applicationSome of my projects have included:• Developed a Production and Demand Planning Model for the Poultry Industry• Developed an Economic Development Planning Model used to forecast, measure and track ED impact of large-scale Renewable Energy projects on the Independent Power Producers Program (REIPPP).• Developed BEE and Economic Development Scorecards • Carry out a quarterly market analysis of prominent brands to track market share • Gathered market information and compiled a monthly inflation analysis of the Apparel sector• Created automated reporting solutions for FMCG industry clients using Repsly and Zoho Analytics• Created a customised CRM based booking system with automated analytics and reporting using Zoho CRM and Zoho Analytics

• Strategic input into product design (Business Accelerator programme for township based ECDs)• Design and implementation of company processes and systems• Design and management of the data eco system• Design and oversight of information gathering initiatives (surveys and financial record keep tools)• Sourcing and implementation of digital tools for the business• Recruitment and management of team• Analysis of information generated to inform product development and assess and drive impact• Impact reporting to board