• Drive organizational growth by identifying and fostering opportunities across multiple operational markets.• Collaborate with 40 brands across five states to build strategic partnerships with top brokerages and agents.• Oversee the creation of new businesses to expand title operations, ensuring profitability and compliance.• Implement marketing campaigns to enhance brand visibility and attract high-quality leads.• Partner with underwriters to design educational programs for agents and brokers, supporting professional development and industry compliance.

• Directed company-owned operations across multiple states, overseeing compliance, contract negotiations, and agent support.• Developed and executed agent onboarding, training, and mentorship programs, resulting in a >80% certification success rate.• Spearheaded recruitment and retention initiatives, growing the organization from the 136th to the 6th largest real estate company in the nation.• Established partnerships with mortgage companies to drive short- and long-term profitability.• Designed and implemented agent performance recognition programs to boost morale and retention.• Managed transaction compliance and ensured timely commission disbursement for agents.• Conducted agent onboarding and professional development to streamline integration and drive performance.• Oversaw licensing, certifications, and memberships to maintain compliance with industry standards.

Directed client relations ensuring that individuals are satisfied with services rendered.Oversaw personnel present, supporting the performance of various execution functions and projects on time and within budget. Led the performance of all human resources functions, including benefits administration. Performed all accounts payable functions and invoice estimation to provide individuals with competitive, fair rates. Directed benefits administration for personnel.● Developed standardized documentation, highly optimized billing processes, and a customer/vendor database to enhance institutional excellence and promote a seamless experience for both clients and the institution (Murphy Electrical Contracting).

• Facilitated communication with state departments and stakeholders, ensuring timely project execution.• Conducted title searches and prepared settlement documents for right-of-way acquisitions.• Enhanced operational efficiency by designing and implementing an accessible filing system.

• Supervised financial operations, reducing costs and supporting the transition to digital technologies.• Managed a 5-year capital plan, driving strategic growth and operational scalability.• Coordinated product launches, ensuring successful market penetration.