Amber Murphy Email & Phone Number

Claremore, Oklahoma, United States

Billing Specialist- Researched and resolved billing discrepancies to enable accurate billing.Assisted with billing inquiries and provided timely responses to enhance customersatisfaction.- excellent customer service, developing and maintaining clientrelationships to over 100 families between two locations.- Monitored customer accounts to identify and rectify billing issues.- Worked with multiple departments to check proper billing information.- Developed and maintained billing procedures to make timely payments.- Utilized various software programs to process customer payments.- Monitored outstanding invoices and performed collections duties.- Used data entry skills to accurately document and input statements.Child Nutrition Coordinator and Administrator- Perform audits per year according to internal and external regulations.- Reduced non-compliances from 21 to zero between two locations.- Maintain daily paperwork to ensure compliance in order to receivereimbursements.- Ensuring that client information is correct and current per fiscal year.- Process applications, corrections, endorsements and withdrawal procedures andserved as primary personnel for maintenance of documents.- Maintain compliance records and keep track of any violations and correctiveactions.- Maintain and complete receipt reconciliations as well as expenditure worksheetsand financial data.

Claremore, Oklahoma, United States

- Managed day-to-day business operations.- Consulted with customers to assess needs and propose optimal solutions.- Established foundational processes for business operations.- Enhanced operational efficiency and productivity by managing budgets, accounts,and costs.- Conducted target market research to discover customer needs and analyzecompetitor trends.- Used knowledge of market trends to create value-added solutions resulting ina significant increase in revenues.- Established, optimized, and enforced business policies to maintain consistencyacross industry operations.- Prepared bank deposits and handled business sales, returns, and transaction reports.- Developed and implemented marketing strategies to generate new customers andincrease sales and profit margins.

Claremore - Dissolved

- Reviewed information, created models, and contributed to the decision-making processby forecasting trends.- Offered technical support and troubleshooting issues to enhance office productivity.- Collected data, and input records to maintain metrics.- Identified communication channels to set a roadmap to distribute information.- Organized and updated databases, records, and other information resources.- Oversaw event scheduling and itinerary coordination- Identified opportunities to streamline processes and improve office operations andefficiency.- Created an organized filing system to manage documents.

Claremore, Oklahoma, United States

- Managed administrative duties for three locations (childcare center and twochildcare homes simultaneously).- Trained other administrative assistants- Generated reports and typed letters in Word and prepared PowerPointpresentations.- Monitored supervisor's work calendar and scheduled appointments, meetings, andtravel.- Sorted and distributed office mail and recorded incoming shipments for corporaterecords.- Developed and updated spreadsheets and databases to track, analyze, and report onperformance.- Executed record filing system to improve document organization and management.- Coordinated and scheduled meetings and conference calls to optimize schedulingof senior staff.- Restocked supplies and placed purchase orders to maintain adequate stock levels.- Created and maintained databases to track and record customer data.- Scheduled office meetings and client appointments for staff teams.- Assisted development and implementation of new administrative procedures.- Created and maintained detailed administrative processes and procedures to driveefficiency and accuracy.- Supported efficient meetings by organizing spaces and materials, documentingdiscussions, and distributing meeting notes.- Completed forms, reports, logs and records to quickly handle all documentationfor human resources.- Identified and recommended changes to existing processes to improve accuracy,efficiency, and quality service.- Supported company leaders by managing budgets, scheduling appointments andorganizing itinerary.

Claremore

- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.- Participated in fun group activities with patients to boost mood, improve overallmemory, and provide light entertainment.- Evaluated patients to identify and address wounds, behavioral concerns, andmedically relevant symptoms.- Assisted with feeding and monitored intake to help patients achieve nutritionalobjectives.- Delivered individualized patient care by recording vital signs, documentingobservations, administering treatments, and evaluating patient needs.- Completed activities of daily living for patients unable to self-care, and assistedthose with limited mobility in completing tasks.- Documented patient information and care activities in electronic health record.

Master'S Degree, Entrepreneurship And Innovation, 4.0

Valedictorian Advanced Achievement Award

Bachelor Of Science - Bs, Business Administration And Management, General

Business Administration with a Minor in Communications

High School Diploma