Elizabeth M. Email & Phone Number

-Coordinate projects across medical, financial, emotional, housing, and in-home support domains-Own onboarding and ongoing care project experience of clients, including high-touch and VIP clients, while effectively managing overlapping priorities and timelines-Create detailed tasks and plans of action so that our team can collaborate on.

Remote

-Coordinate projects and personalized support for those with complex and/or ongoing care needs, across areas including medical, financial, emotional, housing, and in-home supports. -Support new hires as an Onboarding Buddy, answering questions and building community-Led two small group learning teams (Teamwork Skills and Conflict Resolution.

- Coordinated the delivery of American Cancer Society transportation, lodging, and support programs- Cultivated positive relationships with volunteers and program partners, and navigated various databases, applications, and websites to arrange services for patients’ needs- Attended intradepartmental meetings as Team Ambassador to learn and report insights.

- Provided excellent service to patients while enrolling them in available programs and managing their ongoing participation/success in programs- Cross-trained and transitioned as opportunities arose: from inbound to outbound calls, from regional to national teams, and from in-office to work-from-home- Effectively organized and prioritized high caseload.

Houston, Texas Area

- Utilized white papers from the Office of the General Counsel, in addition to the Texas Medical Board website and our intranet to respond to medical offices’ inquiries received via email, telephone, and in person - Provided information on topics including offices’ best practices, continuing medical education requirements, electronic medical records.