John Murphy Email & Phone Number

Dublin, County Dublin, Ireland

Drive strategic Enterprise transformation & adoption of SRE (Site Reliability Engineering) practice.Design, scope, and procure strategic technology stack in support of strategic Observability goals.Drive process and practice transformation from traditional ITIL based reactive monitoring solutions to Observability Services based, data driven, pre-emptive Enterprise wide resiliency and scalability.Established "Golden Metrics" standard for all key middleware and hosting platforms… Show more Drive strategic Enterprise transformation & adoption of SRE (Site Reliability Engineering) practice.Design, scope, and procure strategic technology stack in support of strategic Observability goals.Drive process and practice transformation from traditional ITIL based reactive monitoring solutions to Observability Services based, data driven, pre-emptive Enterprise wide resiliency and scalability.Established "Golden Metrics" standard for all key middleware and hosting platforms, delivering global standard for Operaltional Health SLI's (Service Level Indicators) across the Enterprise Estate.Provide framework and process to reduce toil across the Enterprise through replacing manual touchpoints with appropriate, re-usable automation and IAC patterns.Delivery of Enterprise Observablity Maturity Model to provide measurable framework standard to measure strategic progress across diverse sectors of the bank. Show less

Dublin City, County Dublin, Ireland

Responsible for Monitoring Tooling, and Middleware Deployment Solutions for a portfolio of 2k+ applications, across 30k+ server instances.Accountable for seamless onboarding, capacity, stability & resiliency for best of breed monitoring solutions, including ITRS Geneos, AppDynamics, Splunk, ELK, Glassbox etc.Driving strategic transformation from event based, reactive monitoring solutions & practices, to modern observability solutions e.g. SRE, SLO\SLI, Operational Health active… Show more Responsible for Monitoring Tooling, and Middleware Deployment Solutions for a portfolio of 2k+ applications, across 30k+ server instances.Accountable for seamless onboarding, capacity, stability & resiliency for best of breed monitoring solutions, including ITRS Geneos, AppDynamics, Splunk, ELK, Glassbox etc.Driving strategic transformation from event based, reactive monitoring solutions & practices, to modern observability solutions e.g. SRE, SLO\SLI, Operational Health active dashboards etc.Establishing and leading adoption of pipeline factories (CI\CD) for application portfolio, and automated patterns (IAC) for middleware deployment & maintenance across infrastructure estate.Responsible for design, development & support of data architecture, ETL processes, data pipelines & visualisation layer for Enterprise level regulatory, compliance, and business reporting functions.Full responsibility for staffing, budgeting & management for globally distributed group.Business Activity Owner for multiple 3rd party enterprise level vendors and suppliers, driving licensing terms, managed services provision, support, and issue resolution.Driving strategic transformation to enforce Engineering Excellence standards & processes across full SDLC.Engineering and development SME across multiple global strategic initiatives for transformation of monitoring\logging standards, capacity management, systems resiliency & stability. Show less

County Dublin, Ireland

Successfully led Solutions Architecture function across a globally distributed Development organisation of ~700 software developers. Full responsibility for Solutions Design, Engineering processes & standards, Technical governance & compliance & Developer productivity management.Directing an extended team of 20 Architects delivering industry leading software and infrastructure solutions across a suite of institutional banking systems across UI, API and File based channels (commercially… Show more Successfully led Solutions Architecture function across a globally distributed Development organisation of ~700 software developers. Full responsibility for Solutions Design, Engineering processes & standards, Technical governance & compliance & Developer productivity management.Directing an extended team of 20 Architects delivering industry leading software and infrastructure solutions across a suite of institutional banking systems across UI, API and File based channels (commercially known as CitiDirect and CitiConnect).Driving transformation of monolithic architecture to Microservices based cloud native solutions, in tandem with organisational transformation from Waterfall to Scaled Agile development methodology. Managing Solutions Design across diverse tech stack, incl. Java, J2EE, ASP.net. Angular; Ab Initio, TIBCO, Pega, MQ; Kafka; Couchbase, Oracle RDBMS, MongoDB; ECS, OpenShift, AWS, Kubernetes etc.Key Achievements:Defined and delivered new end to end technology stack to support transformation from monolith to Microservices based solutions. Solutions on new stack are successfully deployed and running in Production.Successfully delivered solution designs for multiple milestone releases across portfolio of 22 applications. Drove solution design for key strategic programs e.g. introduction of Biometric authentication and integration of payments systems with key ERP solutions.Achieved 15% YoY Developer productivity improvement across the organisation; through data driven analysis of coding output. Defined new agile Architecture organisation & processes; in tandem with the introduction of engineering excellence processes and reporting requirements to ensure industry leading engineering quality. Show less

Ireland

Drove all aspects of the establishment of an Irish branch operation for RDP Associates. With operations in Canada, US, UK and The Netherlands, RDP Associates specialise in assisting client companies to identify and secure innovation funding. A key focus for the Irish operation was assisting companies in identifying & filing R&D Tax Credit claims and making appropriate KDB (Knowledge Development Box) designations. - Successfully established the business profile across both public and… Show more Drove all aspects of the establishment of an Irish branch operation for RDP Associates. With operations in Canada, US, UK and The Netherlands, RDP Associates specialise in assisting client companies to identify and secure innovation funding. A key focus for the Irish operation was assisting companies in identifying & filing R&D Tax Credit claims and making appropriate KDB (Knowledge Development Box) designations. - Successfully established the business profile across both public and private sector, including potential private clients, relevant state agencies and industry organisations.- Effectively drove business development activities, including client sales and contract negotiation and closing.- Actively assisted engaged client companies across multiple industry sectors to identify and maximize sustainable R&D tax credit claims. Show less

Leopardstown, Co. Dublin

Drove the software development lifecycle for various projects, leading multi-disciplinary teams through feature identification, design, implementation, standards compliance, validation and release.Key Projects:Windows 10 - Maps App and Geolocation services with specific responsibility for Public Transport routing featuresWindows 8 - New touch text input stack for Windows, with specific responsibility for new on-screen touch keyboard and also East Asian Input Method Editors (IME)

Ireland

Drove the successful design and implementation of various features of Windows 7 through the full development lifecycle. Key Projects:Windows 7 - Modernised the personalization experience in Windows 7 by introducing market specific features and content to Windows.Voluntarily orchestrated the first Irish Language version of Windows, establishing necessary partnerships with Foras na Gaeilge, Maynooth University, DCU and UUJ.

Ireland

Managed all time & date feature components of Windows for Vista, introducing the first user reference calendar to the Windows desktop. Drove daylight savings time transition changes in the US in 2007 for the Windows product family.Pioneered, with KPMG & Revenue, the technical aspects of the R&D tax credit claim process for commercial software projects in Ireland in 2004. Drove R&D tax credit claim process for my Microsoft group for the following 12 years.

Ireland

Supervised SKU definition & media mastering for international versions of Microsoft Small Business Server and BackOffice 2003.Executed localization vendor contracting & management for Microsoft's server applications product family.

Ireland

Built, validated and bug fixed SQL and Oracle Database drivers for Windows and IE.Functional validation tester for Office 95 and Office 97.

Honours Ba In History And Sociology (Graduated 1994), Honours Hdip In Computer Science (Granduated 1995)

(Nitm Smurfit Business School) Certificate In Technology Management And Innovation