Rory Murphy Email & Phone Number

• Lead, develop, mentor and coach a remote team of dedicated, highly capable data managers.
• Help prioritize work from a pool of data manager tasks.
• Clarify project requirements to ensure data managers are equipped with the right information to perform their duties.
• Advise on data and technical aspects of survey projects for enterprise-level customers, such as Dell, Prudential, Allstate, Ahold Delhaize, and others.
• Support project managers and other functional teams by providing subject matter expertise on data and technical aspects of survey projects.

Temecula, CA

• Partner with project managers on data and technical aspects of customer project plans and timelines - from survey creation, survey launch and survey data reporting.
• Ensure customer data is properly migrated and integrated into our platform. Clean and manage customer data using MySQL, Excel and regular expressions (regex).
• Create online employee engagement survey applications. Tailor our online survey application to meet special customer requirements using a host of platform configurations, HTML, CSS, JavaScript and some programming.
• Use Git to manage and publish customizations that are tailored to specific customer needs.
• Process data files, manager hierarchies, and user permissions.
• Troubleshoot and debug customer issues across the product platform - including competing configurations, code enhancements, database structures, etc.

Temecula, California, United States

• Provide high-touch assistance for superusers of our platform, such as HRBPs and Program Managers, using more advanced data management skills.
• Utilize in-depth knowledge of our software platform to guide and troubleshoot end-user requests.
• Address users’ needs with urgency and be extremely solution-oriented.
• Support the Data Manager team by assisting with data manager functions.
• Provide Quality Assurance assistance.

Salt Lake City, UT

• Manage affiliate marketing account operations o Vetting prospective affiliates o Onboarding affiliates o Optimizing their marketing campaign using conversion and traffic data
• Oversaw the analysis of a comprehensive review of all affiliates to determine profitability. This resulted in the reorganization of our affiliate platform that increased profitability.
• Manage communication projects to affiliates.
• Manage custom reporting for certain affiliates.
• Build dashboard views by brand for our marketing channel.

Sandy, UT

As an analyst - increased analysis efficiency and accuracy of large QSR franchisee. Accessed and integrated data from multiple clients across multiple platforms to provide marketing comparisons to executive team.As Asst. Account Manager - supported account team by sustaining daily account service requirements as a transition into account management..