Jack Thelen Email & Phone Number

Lincoln, Nebraska Area

o Designed multi-level project tracking system using SalesForce.o Oversaw execution of over 200 monthly data analysis projects.o Coordinated delivery of data reporting for the division’s $15 million combined client value.o Maintained integrity of monthly survey data through quality control checks and corrections.o Trained new team members to use Excel, Tableau, SQL, SalesForce, Kinesis, and Decipher.o Improved operational capacity by off-loading time-intensive tasks to more specialized teams.

Lincoln, Nebraska Area

o Program, manage, and analyze the results of independently-run surveys hosted by Kinesis.o Use statistical research methodologies to analyze datasets according to client-defined objectives.o Extrapolate meaning from data analyses and interpret results into actionable insights for clients.o Communicate with account managers to ensure realistic turnaround of projects with competing deadlines.

Lincoln, Nebraska

o Interview our clients’ customers over the phone. o Translate customer responses into workable data that can be further analyzed.o Set and stick to a self-directed work schedule.o Work remotely using Google Docs™ and Google Spreadsheets™.

Springfield, South Dakota

o Collected and managed over 2,000 utility pole assets worth over $50,000 through web-based mapping and collection of GPS data. o Trained and coached over 5 new team members as the youngest foreman at Mi-Tech.o Determined the most efficient and cost-effective strategy to complete inspections.o Tracked and managed expenses, payroll, data, reports, vehicles, and equipment. o Represented the company in meetings with clients to discuss deadlines, production schedules, and performance standards.

Randolph, Nebraska

o Led team of six in the collection of utility pole inspection data and GPS mapping.o Communicated with customers and supervisors while in the field. o Assisted with daily operations such as data corrections, small scale web-services managing, and basic marketing such as advertisements and mailings.

Hartington, Nebraska