Murray Bladon Email & Phone Number

Edmonton, Canada Area

An opportunity to work on forward looking technologies as they become available sounded like the next good fit for me to continue to grow, so a move was made. Currently I am managing the Enterprise Technology team. I always look to deliver strategic planning to meet future enterprise needs while having fun and promoting work life balance for staff. I am just as comfortable talking in a board room about the technology, as I am planning and executing technology tasks as needed. As more cloud offerings become available the Enterprise Tech Team pilot and roll out the applications to the organization delivering on the AMA vision of the modern workplace. My team consist of professionals currently responsible for delivering support and new implementations of technology including.Azure Support/Guidance Active Directory Domain Services (Local): Active Directory Domain Controller Services Group Policy PKI DNS Azure AD Connect ADFS SSO/TicketMaster Exchange On-Premises SharePoint On-Premises Reporting Services PowerPivot Excel Services Metalogix Office 365: Advanced Threat Protection (ATP) Azure Active Directory Desktop/Application Virtualization (WIndows 10) Enterprise Mobility Suite (EMS) AAD P2 In-Tune MFA Information Rights Management Threat Analytics Dynamics 365 Exchange Online Microsoft Teams (Voice)SharePoint Online Skype for Business Online (Voice)One-Drive Power BI PowerApps & Flow Compliance & Security Center ~All other Office 365 Modules Content Server / KofaxI am a direct point of contact with vendors and service providers to coordinate support, product enhancement and billing irregularities.

Edmonton, Canada Area

I am responsible for the operations of the IT Infrastructure department for the enterprise. I always look to deliver strategic planning to meet future enterprise needs while having fun and promoting work life balance for staff. I am just as comfortable talking in a board room about the technology, as I am planning and executing technology tasks as needed. My team consist of professionals responsible for delivering support and new implementations of technology including. VMWare Environment Enterprise Storage (Compellent, Netapp) Azure architecture (IaaS, PaaS, SaaS) Citrix Environment Microsoft SQL Cert management (PKI Server) SCCM (Server maintenance) SCOM (Monitoring and alerting) KMS (Key management server) Patch management/deployment to all windows servers DR planning Windows servers (Physical, VM, Cloud) Commvault/Data backup Power BI Skype for Business (basic and conferencing) Avaya Communication Manager phone system Phone lines (PRI, SIP, Analog, Fax) Avaya Session manager Engage call Recording I deal directly with vendors and service providers to coordinate support, product enhancement and billing irregularities.

Responsible for the operations of the telephony department across the enterprise Vendor management, having to deal directly with all of our service providers to coordinate support and product enhancement. Responsible for personnel issues within the telephony departmentPrograming CS1K, Callpilot, Engage, Symposium (Contact Centre). Programing and design of Avaya Communications Manager.Coordinating third party work at remote locations.Managing all MDM servers (BES,AirWatch,Good).Main contact for all mobile devices, Upgrades, ordering and plan changesAddressing billing irregularities with the service provider and billing approval.

Programing CS1K, Callpilot, Engage, Symposium (Contact Centre). Programing and design of Avaya Communications Manager.Coordinating third party work at remote locations.Managing all MDM servers (BES,AirWatch,Good).Main contact for all mobile devices, Upgrades, ordering and plan changesAddressing billing irregularities with the service provider.

Calgary, Canada Area

Managing installation and service aspects of the technical department within Cardinal Calgary. Managing personnel issues including scheduling.Designing, installing and servicing converged communications solutions. Providing expertise on the Nortel SMB portfolio of products for migrating existing installations and new implementations.Bill auditing to best fit solution to customer.Addressing billing irregularities with the internal Accounting department. Ordering and maintaining consumable stock including issuing purchase orders.

Designed, installed and serviced converged communications solutions.Provided expertise on the Nortel SMB portfolio of products for migrating existing installations and new implementations.Installed paging systems and cabling.

Maintained office communications equipment, satellite equipment, and data networks.Maintained desktop PCs and servers.

Computer Network Administration, Honor'S

Telecommunications Engineering