Architect, present, and implement IT solutions with a focus on networking, firewall, and VPN solutions. Other project areas include servers, cybersecurity, cloud migrations, and coordinating new office builds.

Receive final escalations from and mentor tier 2 techniciansFull support of Microsoft 365, servers, networking, firewalls, etc.Triage and mitigation of security incidents including ransomwareProactive focus on finding and resolving recurring problems, pursuing training opportunities, and creating/verifying technical documentation.

Receive escalations from and mentor tier 1 techniciansFull support of Microsoft 365, servers, networking, firewalls, etc.Triage and mitigation of security incidents including ransomware

Full support of Microsoft 365, servers, networking, firewalls, etc.

Self-managed role performing hardware and software break-fix for copiers/printers.

Self-managed role building, configuring, and installing copiers and printers on client sites.