Rob Murray Email and Phone Number
Senior Digital Project Manager with other 10 years’ experience - I have a real passion for delivering exceptional, innovative websites and applications, while forming cooperative, positive relationships with clients. I have a real knack at getting to grips with complexities presented quickly and working calmly and thoughtfully to get a positive result. There is nothing I enjoy more than working logically through a problem and agreeing the most beneficial solution for all parties.I do this by:- Being curious and asking the right questions- Assessing the current situation and processes, forming a plan of action- Building trust with cooperative and positive client relationships- Making time to get to know my team members personally to get the best out of them- Managing up affectively to more senior team members, giving them the right level of informationFor example I took over the management of a project that had been running for over a year and there has been some significant changes and challenges that were causing significant issues for delivery outputs and timelines. Crucially, there was a complete lack of trust between my employer and the client. Within a matter of weeks, I had agreed much more realistic goals, improved internal communications, tightened up processes, established better reporting methods and vastly improved the client relationship. The output was a vastly more stable application with a raft of new features that seemed unachievable just 6-8 weeks earlier. The Product Owner client side said: “I have never known anyone come onto a project and have such a positive impact in such a short space of time”.My market experience in varied having worked across local government, public transport, luxury brands, cosmetics, battery technology, automotive, energy drinks, telecommunication, luxury yachts and even immersive mediation. I’m not afraid to try something new.Expertise:Steering Complex Projects to Success | Improving Client Trust | Logical Thinker | Leadership | AR | VR | XR | Gaming | Mobile Apps | Web Development | Agile | Waterfall | Scrum
Art Basel
View- Website:
- artbasel.com
- Employees:
- 264
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Product Manager - MobileArt Basel Jan 2024 - PresentLondon, England, United Kingdom -
Senior Digital Project ManagerFlat 46 Limited Oct 2023 - PresentLondon, England, United KingdomStarting my freelancing journey as a Senior Digital Project Manager.
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Senior Digital Project ManagerRed Ant Aug 2022 - Sep 2023London, England, United KingdomWorking with a number of luxury cosmetic and beauty brands to support and rollout of our clienteling application to allow them to better understand their customers and provide a more tailored experience.For one established client, I worked very hard to take what had been perceived as an unwieldily project, and brought clarity and focus internally to allow us to be understand what needed to be delivered, and crucially challenge the clients "solutionised" approach. This has allowed us to make sure that we deliver things in a way that are the best fit for our product, but also meeting the clients objectives. This has resulted in much improved scores in customer satisfaction surveys, commitment to longer term contracts for our solution and a relationship built on trust.For a recently acquired client, a long standing issue with missing data was causing a lack of trust in our solution. Working with the technical team, I picked the process apart and eliminated the different steps that could be causing the issue until we stumbled across a number of small changes that would fix some of the problems, but also improve resilience. These changes fixed well over 90% of the missing orders, whilst determining the client needed to make some changes to their web services to allow us to close the remaining gaps. -
Senior Digital Project Manager | Delivery LeadKoffeecup Jul 2018 - Aug 2022London, United KingdomSenior Project Manager role focussed on delivering web, AR and VR applications for clients including BT, Verizon, GM, Cisco, Red Bull and Y.CO. Ultimately lead the Production team for over a year because of my strong leadership skills.For Cisco, developing an immersive VR installation at the Cisco Live conference in San Diego, Mission Posssible, helping to articulate their customer support service CX. Created three mini-games with both VR and real world physical interactions in a game show environment to help deploy the world's first virtual 5G network.For Red Bull, delivering three project-specific websites (Futur/IO, Paper Wings & Basement University) and an AR-based application to support a worldwide paper plane competition with over 52,000 competitors. Also providing comprehensive PM support for the client and network of country managers in over 60 countries around the world. -
Project ManagerSteer Davies Gleave Jul 2012 - Sep 2017London, United KingdomI lead the development of Steer Davies Gleave's UK digital engagement offer within the Intelligent Mobility team which comprises of journey planning, passenger information, travel information portals, gamification and online consultation. Work winner, proposal writer and management of the entire project lifespan. Establish long terms relationships with clients for repeat work winning.I have led projects with a number of UK local authorities including Transport for London, London Borough of Ealing, Newcastle City Council, Surrey County Council, Derby City Council, Dundee City Council and Brighton & Hove City Council.I'm an expert in public transport datasets and how they are best structured and utilised.I have also undertaken two large market research projects with Transport for London looking at the market and travel patterns of Taxi & Private Hire. A 2-page article was published in Local Transport Today, detailing my work and that of Digital Design team in our London office. You can read the article here: http://www.steerdaviesgleave.com/sites/default/files/elfinder/PRESS/20150909.LTT680%20pp16-17.pdf
Rob Murray Education Details
Frequently Asked Questions about Rob Murray
What company does Rob Murray work for?
Rob Murray works for Art Basel
What is Rob Murray's role at the current company?
Rob Murray's current role is Steering Complex Projects to Success | Senior Digital Project Manager | Improving Client Trust | Logical Thinker | Leadership | AI | AR | VR | XR | Mobile Apps | Web Development.
What schools did Rob Murray attend?
Rob Murray attended University Of Newcastle-Upon-Tyne.
Who are Rob Murray's colleagues?
Rob Murray's colleagues are Robert Kühne, Anna Kopylova, Casablanca Damaopen, Tharun Sagar, Vivek Kumar Prajapt, Ehsan Nowrozi, Felicia The Goat.
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Rob Murray
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