Alan Murrell Email & Phone Number

Dallas, Tx

Richardson, Texas, United States

Responsible for the entire project lifecycle of various collaboration-based cloud service offerings, hardware deployments, system upgrades, technology refresh engagements and similar efforts. Project budgets range from tens of thousands to $12M-15M and geographic reach across multiple continents.

Dallas, Tx

Senior Telco Infrastructure Project Manager, Contract Leads project team members in detailed planning and execution of Dow-DuPont spinoff/merger activities at the site level. Provides governance and oversight of the purpose and status of the projects in the program and uses this oversight to support project-level activity. This role is critical for ensuring that goals are met by providing real-time decision making at the ground level. Also manages program-wide Microsoft project plan updates, in addition to end-to-end site migration, project management for 15-20 sites in aggregate. This includes LAN/WAN, voice, wireless, firewalls and day one support.

Dallas/Fort Worth Area

A key customer-facing role in daily operations related to Professional Services and delivery of associated services. Simultaneously leads multiple IT infrastructure projects, as well as occasionally lead a team of Project Mangers in the delivery of large complex engagements. Leads the project lifecycle including but not limited to; coordinating resources, maintaining project data and documentation, approval of time-sheets, budget and schedule monitoring, issues resolution, and change management.

Richardson, Tx

Managed end customer’s network and CPE-based projects using rigorous change control and ITIL standards. Actively managed project scope, time and costs ensuring successful project outcomes and exemplary customer satisfaction scores. Manage customer’s change window using collaboration and service management tools. Sensitive to and fluent with telecom-based CPNI and other privacy standards and regulations. Maintained full project ownership from executed statement of work to lessons learned, customer signoff and PM survey.

Richardson, Tx

Managed, coordinated and reported all technical activities for NNI (network-network interface) remediation program. Program addressed internal infrastructure network hardening insulating customers from fiber impacts and affects virtually all of Verizon U.S. customers.

Provided sales, service delivery and project management direction to DFW based managed services provider (MSP) for the small-to-medium business sector. Also provided end-to-end account ownership and client management support on entire portfolio of accounts. Provided consultative and management support of solution delivery for vendor contracted services. Provided top level program management for $11M SONET based transport network with IP overlay, adaptive security appliance (ASA) protection and wireless backup solution to endpoint sites. Provided subcontract based PMO / project services to guide infrastructure based projects for $3B energy company in the Chicago suburbs of Illinois. Position demanded process generation, development and oversight for an infrastructure team of six individuals, a portfolio of approximately 20 projects and interface responsibilities with a wide array of vendors.

Responsible for overall project success for Texas projects in all phases of delivery; initiation, planning, executing, monitoring and controlling, and closing. Specifically, maintain accountability for creating clear and attainable project objectives for team, building project requirements, and managing the triple constraints of assigned projects; cost, time, and scope. Ensures Kimball is meeting client’s needs through on-time, on-target, and quality project deliverables. Provides high level expertise regarding IP and data networks, interoperability, system(s) integration, process control, project acceptance and principally RFP authoring.

Responsible for the design, stability and integrity of client's multi-faceted data and telephony systems. Accountable for planning and coordination of major telecommunications projects while monitoring and providing maintenance support for all communications links. Manage voice and data network services while implementing change control and documentation processes. Serve as resident expert to troubleshoot and resolve complex client issues that have been escalated internally. Support and promote internal teams and business leaders and maintain a vigilant posture with external relationships and situations that will drive revenue opportunities for the company.

Leadership and management of project management professionals, within the telecom space of Centex Homes. Responsible for the design, purchase, installation, maintenance and upgrades of all telecom, cabling, connectivity and video resources for 2,000 locations and user community of +/- 10,000 users.

Managed the day to day operations and technical personnel for the Dallas Network Operations Center for one and two way paging and voice mail services. This responsibility included both the RF control and transmitter network, as well as all paging switch, voice mail switch, peripheral control and ancillary equipment. Also managed the Nationwide Control Center and associated nationwide RF transmitter network, satellite uplink facility and monitoring technical staff.