Joshua Murray Email and Phone Number
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After ten years in customer service in the telecommunications industry, I discovered my passion for inspiring and motivating change from within. Transforming external pressures into actionable steps and achieving tangible results taught me how to make profitable decisions and foster growth both in myself and in others. This journey honed my skills in understanding customer values, conflict management, and creating deeper connections—elements that are crucial in digital marketing.With a Bachelor's Degree in Digital Marketing, I navigated several self-imposed obstacles, including a sense of loyalty to my first long-term employer. Stepping away from that comfort zone was a pivotal decision that propelled my growth. The first year in new surroundings was incredibly enlightening and set the stage for my career transformation.Freelancing in graphic design allowed me to build a portfolio that showcased my ability to complete projects for prominent clients. This portfolio became my key to landing my current role as a Digital Marketing Strategist. It also helped me overcome imposter syndrome, a challenge many professionals face.As a Digital Marketing Strategist, I specialize in developing and executing comprehensive digital marketing strategies that drive business growth and enhance brand presence. I leverage data-driven insights to optimize digital channels, enhance user engagement, and achieve measurable results. Some of my key areas of expertise include SEO, SEM, content marketing, and social media marketing.I am passionate about continuous learning and growth in my career. Starting a new career at 31 that excites me every day is incredibly rewarding. I look forward to further immersing myself in the evolving world of digital marketing, wearing many hats, and delivering impactful designs and strategies.I hope my story inspires others to take bold steps in their careers. Remember, you are incredible, and as long as you keep pushing forward, you'll show the world what you're capable of.
Linn-Benton Community College
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Digital Marketing StrategistLinn-Benton Community College Nov 2022 - PresentAlbany, Oregon, United StatesMarketing Material Creation and Management: Created, managed, and designed a variety of marketing materials including social media posts, flyers, postcards, brochures, billboards, and digital ads using tools such as Canva, Adobe Photoshop, Illustrator, and InDesign.Social Media Optimization: Achieved significant increases in social media reach and engagement, with a 42.8% increase on Facebook and a 21.2% increase on Instagram. Improved page and profile visits by 40.3% on Facebook, enhancing the overall social media presence.Google Ad Campaigns: Successfully executed Google Ad campaigns, achieving a 28.19% interaction rate and a 1.79% conversion rate for search ads. Managed display ads with a 1.67% CTR for public events and a 3.97% CTR for general college recruitment ads, driving significant online engagement.SEO and Website Optimization: Optimized the company website for SEO, improving page load speed and providing comprehensive website health reporting. Initiated and led a web redesign campaign to enhance user experience and website performance.Project Management: Efficiently managed projects using Monday project management tool, completing over 100 tasks ahead of deadlines. Consistently delivered top-quality work, meeting all project requirements and earning praise from supervisors and peers.Strategic Planning: Developed and executed strategic digital marketing plans that aligned with business goals, leveraging data-driven insights to optimize campaigns and improve overall marketing effectiveness. -
Coach, Team Of ExpertsT-Mobile Nov 2017 - Nov 2022Salem, Oregon, United StatesLeadership and Team Development: Inspire and motivate a diverse team of digital marketing experts, fostering a collaborative and innovative environment. Provide mentorship and guidance to team members, encouraging their professional growth and development.Strategic Planning: Lead the development and execution of comprehensive digital marketing strategies that align with business objectives. Utilize data-driven insights to inform strategic decisions and optimize digital channels.Performance Management: Monitor and analyze key performance metrics to measure the effectiveness of marketing campaigns. Provide actionable feedback and implement improvements to achieve and exceed KPIs.Project Management: Oversee the planning, implementation, and successful execution of multi-channel marketing campaigns. Ensure cohesive and effective collaboration across cross-functional teams.Customer Insight and Engagement: Utilize in-depth market research to understand customer values and behaviors. Develop strategies to enhance user engagement and build deeper connections with the target audience.Conflict Resolution: Apply conflict management skills to address and resolve any team or client issues promptly and effectively. Foster -
Sr Customer Experience ChampionT-Mobile Oct 2020 - Apr 2021Bellevue, Washington, United StatesHigh-Potential Employee Program: Participated in a 6-month program at T-Mobile’s Product & Technology HQ, gaining experience in product, project, and program management teams. Selected as part of a high-potential employee cohort.Graphic Design: Created team logos, custom awards, and presentations to enhance team identity and communication. Utilized design skills to support various team initiatives.Email Campaigns: Successfully executed an email campaign with a 50% conversion rate for recruiting internal user testing interviews, demonstrating strong communication and engagement skills.Customer Research and Persona Development: Conducted 8 hours of interviews to develop detailed customer personas, providing valuable insights to guide product strategy and development.Customer Engagement and Sentiment Analysis: Engaged with customers by responding to over 100 app reviews, reporting sentiment analyses to inform product improvements and customer satisfaction strategies.Onboarding and Recruitment: Designed a new employee onboarding presentation used in external recruitment efforts, contributing to a smoother onboarding process and enhancing the company’s recruitment initiatives.
Joshua Murray Skills
Joshua Murray Education Details
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Excellent
Frequently Asked Questions about Joshua Murray
What company does Joshua Murray work for?
Joshua Murray works for Linn-Benton Community College
What is Joshua Murray's role at the current company?
Joshua Murray's current role is Digital Marketing Strategist | Driving Growth through Innovative Strategies and Data-Driven Insights.
What is Joshua Murray's email address?
Joshua Murray's email address is jo****@****ile.com
What schools did Joshua Murray attend?
Joshua Murray attended The University Of Arizona Global Campus, Stockholm School Of Business.
What skills is Joshua Murray known for?
Joshua Murray has skills like Relationship Building, Data Analysis, Customer Focused Service, Customer Focused Sales, Time Management, Key Performance Indicators, Customer Relationship Management, Strategic Planning, 360 Feedback, Training And Development, Influence Others, Performance Management.
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