Murugesan V Email & Phone Number

Bengaluru, Karnataka, India

Working as Network Engineer for one of the enterprise projects at Computacenter.

Chennai, Tamil Nadu, India

3+ years of Experience in Supporting and troubleshooting of LAN/WAN networksCurrently working with HCL as a Network engineer for university project where CISCO wired as well wireless networks (using WLC) are deployed.Responsible for Implementation & support of network service as per requirementTroubleshooting network connectivity and various network problems like routing and switching issues.Implementing, Configuring and Troubleshooting Network Connections for end users.Troubleshoot and find root cause in network issues.Supports and manages LAN's, WAN's and Internet systemsPerforming network maintenance and Upgrade IOS for Cisco routers and switches according to the standard version. Maintain network connectivity of all computer workstations.Part of 24/7 support team, work with other technical team members to address concerns and issues cascaded by customers.Provide remote support to the users and troubleshooting issues. Configuring port according to the user requirement. Handing network Incident Ticket, Fault Ticket and resolve the issues by necessary troubleshooting.Responsible for raising/getting approval/handling change requests for any network related devices/services.Responsible for maintaining SLA for the network related tickets received.Analyze and evaluate network systems and refine services and processes.Hands-on experience in network monitoring/management tool: Cisco Prime, Infoblox, Solarwinds, NNMi, AKIPS.

Chennai, Tamil Nadu, India

Supporting the Network infrastructure.Monitoring of Cisco products (Routers,Switches,WLC,etc) according to the organization requirements.Monitoring network engineering performance and ensure system availability and reliability.Work within established configuration and change management policies to ensure awareness, approval.Liaise with vendors and other IT personnel for problem resolution.Maintains inventory of equipment and parts as well as documentation of vendor activities. Develop and documents systems standards for computer and network device.Hands-on experience in monitoring tool: Solarwinds, NNMi and AkipsHands-on experience in ticket managemnet tool : Service Managemnet