-Multitasking: Meeting deadlines of applications through UCAS, Common app, partner & other universities portals. Meetings with university representatives and sessions with students & mentors.-Management: Managing multiple portals & hundreds of applications of students for top ranked US and UK universities.-Communication: Proofreading of SOP's and communicating with university representatives.-Coordination: Coordinating with counselling, visa and marketing departments for processing.

-Attended training sessions on global education systems.-Got introduction to portals and structural analysis of process.-Shadowed and participated in research and learning activities.

-Communication: Completed a competitive written application and interview process to be selected from over 5000+ applicants for intensive 3-month Fellowship funded by Stanford University.-Skills development: Invested 150 hours in order to develop soft skills that will help me make profound impact on the job.-Teamwork: Completed group assignments by working in teams of diversified individuals.-Problem Solving: Attempted DIY activities and completed tasks in real and limited time to provide best possible solution.-Leadership: Directed a team of 7 members for 2 weeks to submit group projects before deadline and ensured presence of every member in group meetings.

-Leadership: Led the Recruitment process of almost 2500 delivery persons in the twin cities. -Management: Organized & managed 1000+ riders by handling their work shifts at 5 warehouses through Slack & Metabase. Maintained inventory, expenditure & cash accounts for RTC.-Transmission: Designed and rolled out communications for the whole Islamabad fleet.-Teamwork: Assisted Market Ops Lead with running sprints & providing operational support.-Negotiation: Activated 500+ riders by providing ongoing support at RTC & negotiation by clearing bottle necks.

-Participated in on-ground acquisition activities with affiliates, BTL activities and other acquisition channels requiring on-ground activation support.-Recruited and onboarded new riders.-Assisted Operations associates with riders queries and activation.

-Built sustainable relationships and trust with customer accounts through open and interactive communication.-Managed large amounts of incoming phone calls.-Handled customer complaints, provide appropriate solutions and alternatives within the time limits. -Followed up to ensure resolution.

-Worked closely with sales and marketing staff to conceptualize marketing campaigns and strategies.-Educated customers, retailers, and distributors about our products.-Updated website and social media content in order to drive brand awareness and attract new customers.-Built rapport with customers and vendors.