TM Music develops, configures and manages ticketing software that drives artist-driven outcomes for the world's biggest concert tours. We help artists engage with fans, capture demand, sell more tickets, and make more money in Ticketmaster venues.

In addition to my role overseeing supplier and strategic partnerships, I was responsible for all aspects of ScoreBig's consumer and trade marketing, product development and product management. ScoreBig provided sports teams, concert promoters, theaters, and attractions with a yield management platform that allowed them to discreetly reprice tickets to price conscious consumers. ScoreBig uniquely employed a "Make an Offer" transaction model similar to Priceline's. This allowed event presenters to make tickets available to consumers below face value without the brand tarnishment normally associated with discounting in the live entertainment business. ScoreBig was backed by Hearst Ventures, US Venture Partners, Checketts Partners and individual investors.

Responsible for leading client acquisition, retention and satisfaction at ScoreBig, and for overseeing business development and strategic partnerships.

Senior executive charged with global leadership and development of WMG's "360" strategy, which involved securing and servicing rights in every aspect of our artists' careers. Expanded new areas of business including touring, ticketing, merchandise and ecommerce. Advised leadership on new business tactics and organizational strategies. Worked closely with global priority 360 artists (e.g., Bruno Mars, Ed Sheeran, fun., Jason Derulo) to ensure WMG maximized returns from non-recorded music rights around the world.

Led businesses directed at expanding the label's ability to fully service its artist roster, including merchandise, touring, e-commerce, new media marketing and technology. Doubled new business revenue in 2 years. Implemented innovative programs with label's biggest artists, including Tom Petty, Neil Young, Green Day, Linkin Park, Metallica and Michael Buble.

Ticketmaster is the world's largest live event ticketer and one of the top 5 eCommerce sites in the world.I was tasked with helping Ticketmaster to engage the touring artist community, which had to that point been alienated from Ticketmaster (and which harbored significant ill will toward the brand). In service of that mission, I built and led an international team that developed customized ticket sales and marketing strategies, and provided related operational support, to touring musical artists. Over the course of my time there, we built our client base from a handful of tours in the first year, to more than 150 tours a year. Our clients included the Rolling Stones, U2, NIN, Bon Jovi, Tim McGraw & Faith Hill, Metallica, and Coldplay, among many others.In addition, my team helped to bring a number of innovative products and services (all of which are now standard ticketing tactics) to market during my tenure, including:- Fan club pre-sales- VIP packages- Ticket auctions- Paperless ticketing- Dynamic ticket pricing ("Platinum" tickets)- Ticket + Album bundles- Fan club membership bundlesI also worked closely with Apple iTunes to create a multi-year strategic partnership that rewarded consumers' digital download purchases with access to artist ticket pre-sales; that rewarded ticket purchasers with complimentary digital downloads; and which led to a joint iTunes/Ticketmaster gift card product. iTunes users could also link to Ticketmaster from within iTunes, making Ticketmaster the first non-Apple brand to be featured inside the iTunes "chrome."

Treble Music Marketing was a business and strategic development consultancy focused primarily on advising companies entering the developing digital music industry.Engagements included:- MusicMatch: acting VP label relations- Yahoo! Music: label relations and licensing- MusicNow: secured strategic partnerships with recording artists and tours (Sting, David Bowie, Vans Warped Tour, Lollapalooza, among others); initiated MusicNow's acquisition by Circuit City - Ticketmaster: strategic planning- Jeff McClusky and Associates: acting Chief Operating Officer for the nation’s largest independent record promotion firm

RadioWave.com was a venture backed startup, incubated by Motorola, that was an early leader in the Internet radio space. RadioWave developed, programmed and hosted white-labeled Internet radio experiences for prominent consumer brands and Internet businesses including Microsoft.com, RollingStone.com, ArtistDirect.com, Blue Note Records, Motown Records, as well as broadcast radio stations across the country. - Developed business strategy and market positioning- Secured and negotiated customer relationships with Microsoft, Vivendi/Universal (UMG), AOL/Time Warner (WB Television), EMI Recorded Music and RollingStone.com, among others.- Secured and negotiated $2mm Series C lead investment commitment from Universal Music Group.- Assisted in raising $22mm Series B equity round from Warburg Pincus, Intel Capital, FBR Technology Venture Partners and Susquehanna Radio Corp.- Negotiated terms of intellectual property transfer from Motorola, Inc. to company in connection with company's 1998 spin out from Motorola.- Supervised patent application process that led to issuance of two key patents.

A startup law firm specializing in entertainment, intellectual property and related fields. Representative clients included:- Motorola, Inc.- Metromail Corporation- Hollinger International (Chicago Sun-Times, Jerusalem Post)- Merchant Ivory Productions ("Howards End," "Remains of the Day") - Hinton Battle (Three-Time Tony Award Winner), and - Resort Condominiums International (World's largest time-share network; acquired by Cendant)