Rob Shepherd

Rob Shepherd Email and Phone Number

Principal Software Engineer @ Query
Shawnee, KS, US
Rob Shepherd's Location
Shawnee, Kansas, United States, United States
About Rob Shepherd

➥ I am a strategic, multi-faceted, and focused professional with a seasoned software engineering background, a history of optimizing and scaling software development operations, and a talent for aligning teams around common goals. I combine over 10 years’ experience delivering next-generation products and solutions for multiple high-profile organizations; developing integrated tools and technologies at the forefront of product innovation and business utility; leading a suite of projects and process improvement initiatives to deliver seamless end-user experiences; and carefully shaping the processes and policies that sustain an efficient, productive, and highly competitive organization.➥ I excel at translating business requirements into an actionable software engineering plans, building mentor-mentee relationships with junior software engineers, modernizing and optimizing application stacks, streamlining software development cycles, and embedding project management best practices in all development initiatives.➥ I am a supportive team leader with a strong ability to take charge of projects, train and empower others, and motivate those around me to do their best work. I believe a leader’s primary duty is to cultivate, professionally develop, and grow confidence in their team. I have the ability, expertise, and coaching skills to drive my team to success.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a team member, negotiating with a vendor, or anything in between; I communicate quickly, accurately, and effectively.☛ Key Skills ☚ ✦ Business Strategy & Planning✦ Project Scoping & Needs Analysis✦ Process Analysis & Systems Optimization✦ Team Leadership & Development✦ Cross-Functional Collaboration✦ Innovation Driver & Problem Solver✦ Relationship & Partnership Building✦ Workflow & Process Improvement✦ I.T. Project Management & Oversight✦ Top-Tier Communicator & Visionary✦ Cybersecurity & Risk Mitigation✦ Network & Cloud Infrastructure Expertise

Rob Shepherd's Current Company Details
Query

Query

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Principal Software Engineer
Shawnee, KS, US
Rob Shepherd Work Experience Details
  • Query
    Principal Software Engineer
    Query
    Shawnee, Ks, Us
  • Query
    Principal Software Engineer
    Query Apr 2024 - Present
    Remote
  • Archer Integrated Risk Management
    Senior Principal Devops Engineer
    Archer Integrated Risk Management Apr 2021 - Apr 2024
    Remote
    As Senior Principal Software Engineer, I am accountable for driving the development and maintenance of the Archer platform by developing tooling, templates, and scripts to streamline Amazon Web Services (AWS) cloud applications. To carry out my mandate, I collaborate with a team of eight engineers to ensure appropriate integration of functions and identify/define necessary system enhancements for deployment of new products and process improvements. Among my accomplishments, I have:➥ Ensured integrity of the code by consistently calibrating and refining. ➥ Maintained the reliability and consistency of server performance via routine quality assurance and testing. ➥ Leveraged organization-wide partnerships to align performance goals, minimize re-work requirements, and avoid bugs.➥ Led a suite of successful automation drives and initiatives – such as designing a Slack bot that permitted support personnel to deliver solutions that would have otherwise required an engineer – resulting in quicker resolution of customer issues and complaints in parallel with a rise in customer satisfaction metrics.➥ Coached a team of systems engineers, software engineers, and principal software engineers.
  • Archer Integrated Risk Management
    Principal Devops Engineer
    Archer Integrated Risk Management Apr 2019 - Apr 2021
    Remote
  • Inside Ventures
    Director Of Technology
    Inside Ventures Jul 2017 - Apr 2019
    Overland Park, Ks
    As Director of Technology, I was tasked with managing and administering a $100K annual Amazon Web Services (AWS) budget to deliver a suite of projects that streamlined call center operations and enhanced customer satisfaction metrics. Some of my additional contributions include:➥ Built an integrated IT department from the ground up; took charge of all engineering and IT project delivery to optimize application performance.➥ Doubled revenue for 3 consecutive years due to a systemic modernization drive that reduced application errors, improved call handling performance, and increased customer service levels.➥ Leveraged query optimization and refactoring to reduce average response times for insurance clicks from 2.5 to 0.25 seconds (and from 10 seconds to 0.5 seconds for internal CRM).➥ Introduced OOP and DRY principles to improve code stability and performance, reducing application error rates from 10% to 0%.➥ Generated up to 150 million dataset records with 2 billion supporting records and related information in excess of 100 million records.➥ Led a full network stack overhaul, replacing mismatched switches with Ubiquiti Edge series, updating wireless access points with AC-compatible units, tuning performance by floor to minimize interference, upgrading ISP-facing routers, and managing 2 ISPs through connectivity upgrades.➥ Managed and mentored 6 offshore developers and 2 IT vendors.➥ Built full-stack CloudWatch dashboards to monitor AWS resources. ➥ Modernized high-volume applications, re-architected databases for all production applications, analyzed and optimized under-performing queries, added JSON object storage (MySQL 5.7+) for unstructured data, normalized table structures and ensured data integrity by adding correct keys.
  • Sullivan Higdon & Sink
    Digital Developer
    Sullivan Higdon & Sink Nov 2014 - Jul 2017
    Kansas City, Missouri Area
    As Digital Developer, I was responsible for designing user interactions on websites, developing servers and databases for website functionality, and creating code for mobile platforms. Additional responsibilities include: team process documentation, hosting environment configuration and management, and DevOps workflow creation.Some of my key contributions include:➥ Partnered with program managers and business analysts to identify bugs in existing code and address effectively within specified rules. ➥ Reviewed hardware, software, and infrastructure quotes to ensure value and satisfactory ROI. ➥ Supported business proposals and project planning processes, including time and cost estimates. ➥ Completed basic security audits, created and updated policy documentation, and assisted with Help Desk process improvements.
  • Multi Service
    Programmer Analyst I
    Multi Service Jul 2013 - Nov 2014
    Overland Park, Ks
    I joined Multi Service in 2013, where I contributed to a suite of development projects to meet departmental goals.Some of my key contributions include:➥ Implemented JasperReports server for reporting purposes. ➥ Learned the nuances of Perl and updated critical app notification codes for primary ordering application. ➥ Trained new hires in Multi Service development environment. ➥ Identified bugs in existing code and addressed effectively within specified rules. ➥ Updated SQL reports, updated primary/foreign/unique keys to ensure data integrity, and developed data migration scripts.
  • Alluresoft, Llc
    Lead Developer
    Alluresoft, Llc Apr 2012 - Aug 2012
    Maintenance, updates and improvements, and customer support / troubleshooting for an up‐and‐coming cloud‐based marketing application.
  • Sheppix, Inc.
    Ceo
    Sheppix, Inc. Oct 2008 - Sep 2011
    Specializing in Web/Graphic Design with an emphasis on online marketing through ppc ads and social networks.
  • Kanren
    Service Desk Technician
    Kanren Dec 2008 - Oct 2009
    Monitoring of Network Health and basic troubleshooting for members.
  • Advanced Network Solutions, Inc.
    Technician
    Advanced Network Solutions, Inc. Feb 2008 - Jan 2009
    Business and Consumer break-fix computer support.

Rob Shepherd Skills

Web Design Web Development Html Seo Website Development Troubleshooting Online Marketing Css Technical Support Social Networking Linux Online Advertising Google Analytics Networking Marketing Ppc Project Management Microsoft Office Computer Hardware Web Analytics Windows Git Devops Php Node.js Nosql Bootstrap Jquery Rackspace Cloud Hardware Support Ubuntu Os X Arduino Cascading Style Sheets Search Engine Optimization Social Media Mongodb Mailchimp

Rob Shepherd Education Details

  • Olathe South High School
    Olathe South High School

Frequently Asked Questions about Rob Shepherd

What company does Rob Shepherd work for?

Rob Shepherd works for Query

What is Rob Shepherd's role at the current company?

Rob Shepherd's current role is Principal Software Engineer.

What is Rob Shepherd's email address?

Rob Shepherd's email address is ro****@****res.com

What is Rob Shepherd's direct phone number?

Rob Shepherd's direct phone number is +191364*****

What schools did Rob Shepherd attend?

Rob Shepherd attended Olathe South High School.

What are some of Rob Shepherd's interests?

Rob Shepherd has interest in Music (Listening And Performing) Art, Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Architecture And Design, Human Rights, Animal Welfare, Health.

What skills is Rob Shepherd known for?

Rob Shepherd has skills like Web Design, Web Development, Html, Seo, Website Development, Troubleshooting, Online Marketing, Css, Technical Support, Social Networking, Linux, Online Advertising.

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