Mustafa Elsayed Email & Phone Number

United States

• Conducted QA for AI-based software utilizing large language models (LLMs) to cluster telecom subscribers and generate actionable insights for each cluster, ensuring high-quality outputs.
• Enabled the Business team to leverage the data warehouse efficiently and cost-effectively through theoptimization of SQL queries.
• Oversaw the seamless migration of data and functionalities from diverse client systems, ensuring continuity and integrity.
• Facilitated effective communication between stakeholders, project managers, and business partners to align project objectives and outcomes.
• Conducted comprehensive data analysis activities, including data mapping, report analysis, and defining interface requirements.
• Developed and presented insightful business reports and visualizations to senior management, aiding strategic decision-making processes.

Khartoum State, Sudan

• Lead the data science team to develop data science use cases that assist the decision makers to take the right decision.
• Manage the development of data mining / machine learning platform that assist the data scientist to create data science models easily.
• Work closely with business teams to get new insights that help in making the right business decisions.
• Set clear goals and questions, so data scientists can apply different data mining algorithms like customer segmentation and churn prediction.
• Collaborate with Analytics team to ensure the integrity and availability of required data, with the right definitions and optimum structure, to be suitable for building all types of data models.
• Prepare and maintain robust processes for developing data mining models.

• Developed and delivered periodic reports for different business department Using big data eco system as well as Oracle.
• Developed new dashboards in Tableau to enhance data reporting, including gathering key metrics and transforming raw data into actionable insights.
• Created business analysis reports that satisfied key business requests, using Pl/sql / HiveQL / Impala / pyspark.
• Managed the transformation of all periodic and Ad-hoc reports to the new Self-service system (Tableau).
• Developed new data marts/models that served different business areas Using Pyspark/Tableau prep Builder/Talend open studio.
• Developed well defined business data model that meets all the business requirements.

• Designed a churn prediction model using machine learning techniques.
• Automated most of the old periodic reports.
• Analyzed, incorporated new business rules to Oracle packages ETL process to support changes as required by the business. Provide business and technical solutions to different business applications.
• Interacted with customer as needed to better define and understand reporting requirements.
• Delivered projects, tasks within the expected time frame of the reviewed time frame with manager and customer with the expected quality or above the expected quality.
• Built Dashboards using Power Bi/OBIEE.

Sudan

• Built churn prediction model for the GORUP HR Department.
• Performance analysis of the employees.
• Productivity enhancement by analyzing the daily/monthly tasks.
• Identified and documented detailed business rules and use cases based on requirements analysis.
• Recommended data standardization and usage for protection of data integrity.
• Used business intelligence tools to produce periodic reports and polished presentations, highlighting findings and recommending changes.

Sudan

• Built dashboards and reports requested by Zain and Astellia using Tableau/Power BI.
• Extracted and transformed data from multiple sources and loaded it to destination using Talend Open Studio / SSIS.
• Designed and handled new databases based on the requirements.

Sudan

• Automated periodic reports in a self-service dashboard using Power BI
• Performed customer segmentation using machine learning algorithms that helped the business better understand and target their customers.
• Built churned prediction model that helped a lot in increasing customer’s loyalty.
• Built revenue forecasting model.
• Gathered and acted on customer’s complaints to ensure that customers are satisfied.
• Managed the Business Staff and premises.