Mustafa Malik Email & Phone Number

Dallas, Tx, Us

New York, United States

• Managed user accounts, licenses, and groups in Office 365 Admin Center, ensuring appropriate access and resource allocation.• Implemented and managed Office 365 service health monitoring and alerts to proactively address issues.• Deployed and managed Office 365 applications, ensuring smooth integration and user adoption.• Provided advanced support and troubleshooting for Office 365-related issues, ensuring minimal downtime and disruption.• Configured Office 365 tenant settings to align with organizational policies and compliance requirements.• Implemented and managed hybrid Exchange environments, facilitating seamless coexistence between on-premises and cloud services.• Managed Office 365 external sharing settings to balance collaboration needs and security requirements.• Configured Office 365 compliance features, including retention policies, eDiscovery, and audit logs.• Managed Office 365 Security & Compliance Center, overseeing threat management and data governance.• Deployed and managed conditional access policies to control access to Office 365 based on user, location, and device conditions.• Configured and monitored Office 365 Advanced Threat Protection (ATP) to detect and respond to threats.• Set up and managed Office 365 Security & Compliance alerts to detect and respond to suspicious activities.• Configured secure score recommendations to enhance Office 365 security posture.• Configured and managed email flow rules and transport rules to control the routing and processing of email messages.• Configured and enforced email retention policies and archive policies to manage mailbox storage and compliance requirements.• Deployed email security gateways, such as Microsoft Exchange Online Protection (EOP) and third-party solutions, to filter spam, malware, and phishing emails.• Configured secure email gateways to support encryption standards, ensuring secure email c sensitive information through email.

Austin, Texas, United States

•• Managed M365 tenant settings, including user accounts, licenses, and service configurations to ensure optimal performance.• Configured Office 365 Groups and distribution lists to streamline communication and collaboration within the organization.• Set up and managed Microsoft 365 app integrations, including third-party applications and custom solutions.• Customized Microsoft 365 services to align with organizational branding and requirements, including custom domains, themes, and user interfaces.• Implemented PowerShell scripts for automated management tasks, such as bulk user updates, license assignments, and service configurations, to enhance efficiency and reduce manual effort.• Implemented and configured Microsoft 365 security features, including Multi-Factor Authentication (MFA), Conditional Access policies, and Advanced Threat Protection (ATP).• Deployed and configured Microsoft 365 compliance solutions, such as Data Loss Prevention (DLP), eDiscovery, and retention policies.• Monitored service health and usage reports through the Microsoft 365 admin center to ensure system reliability and user satisfaction.• Provided end-user support and training on Office 365 applications and services to improve adoption and effective usage across the organization.• Configured and administered Exchange Online, including mailbox provisioning, mail flow rules, and retention policies.• Oversaw SharePoint Online administration, managing site collections, permissions, and content to facilitate collaboration and data management.• Configured and managed Microsoft Teams settings, including team creation, channel setup, and user permissions.• Implemented and managed Microsoft Intune for device management, ensuring compliance with security policies.• Administered OneDrive for Business, configuring sharing settings, storage limits, and synchronization policies to support user productivity.• Provided end-user support and training on Office 365.

Mclean, Virginia, United States

• Effectively administered M365 tenant configurations.• Streamlined user and group management through the Microsoft 365 Admin Center.• Implemented advanced retention policies using M365 Security & Compliance Center to ensure data retention compliance and automated lifecycle management.• Enforced governance policies for Office 365 Groups and Teams to maintain organizational security and compliance standards.• Conducted regular audits and reports on user activity and service usage to identify and mitigate potential security risks.• Administered Exchange Server environments, including mailbox databases, client access services, and mail flow configurations.• Implemented security measures such as TLS, SPF, DKIM, and DMARC to protect email communications and prevent phishing attacks.• Managed Exchange Server backups and disaster recovery plans to ensure data integrity and availability.• Administered SharePoint Server environments, managing site collections, permissions, and content databases.• Implemented security best practices, including role-based access control and encryption, to protect SharePoint data.• Configured and managed Microsoft Intune for device management, ensuring compliance with security policies.• Implemented mobile device management (MDM) and mobile application management (MAM) policies to secure and manage mobile devices and applications.• Deployed and managed Windows Autopilot for streamlined device provisioning and configuration• Configured OKTA for identity and access management, including user provisioning, SSO, and MFA to enhance security and streamline access.• Configured security policies and settings in Microsoft Defender to protect against malware, phishing, and other threats.• Implemented and managed Microsoft Defender for Endpoint to provide advanced threat protection.• Configured and managed Teams policies, including messaging, meeting, and calling policies, to tailor the user experience to organizational needs.

Columbus, Ohio, United States

• Managed and maintained the organization's Office 365 environment, ensuring optimal performance and availability of services.• Configured and administered Exchange environment, providing support for email setup, migration, and troubleshooting.• Assisted with user account setup and management, including creation, modification, and deletion of accounts in the Office 365 Admin Center.• Provided comprehensive support for the deployment and configuration of Office 365 services, addressing technical issues and ensuring user satisfaction.• Configured and managed domain settings in Office 365 to support email routing and other critical services.• Implemented and managed security groups and distribution lists to streamline communication and access control within the organization.• Provided technical support for the synchronization of on-premises Active Directory with Azure Active Directory using DirSync.• Implemented and managed email forwarding rules and shared mailboxes to support various business functions and workflows.• Implemented and managed security features such as multi-factor authentication (MFA) and role-based access controls (RBAC) to enhance data protection.• Maintained PowerShell scripts to automate routine administrative tasks and streamline management processes.• Provided training sessions and documentation to end-users to facilitate the adoption and effective use of Office 365 applications.• Collaborated with IT teams to integrate Office 365 services with existing on-premises infrastructure and applications.• Monitored and managed OneDrive for Business usage, addressing storage issues and ensuring efficient data management.• Managed and resolved service requests and incidents using a ticketing system, maintaining high levels of customer satisfaction.• Trained over 500 users on Office 365 applications, improving overall productivity and user satisfaction.• Implemented a series of security measures that led to a 40% reduction in account.

Rahway, New Jersey, United States

• Managed and maintained Windows Server 2008 and Windows Server 2003 environments, ensuring system reliability and uptime.• Performed regular system updates, patches, and security configurations on Windows servers and client machines.• Configured and managed Group Policies (GPOs) to enforce security settings, software deployment, and user configurations.• Troubleshot and resolved Windows operating system issues, providing support to end-users and minimizing downtime.• Administered Active Directory (AD) 2008, including user account creation, management, and de-provisioning.• Managed AD Group Policies to enforce security settings and standardize desktop configurations across the organization.• Configured and managed AD trust relationships, organizational units (OUs), and delegation of administrative rights.• Assisted in the migration and consolidation of AD domains, streamlining user and resource management.• Assisted in early adoption and testing of Microsoft Intune for mobile device management (MDM) and policy enforcement.• Provided support and troubleshooting for Intune-enrolled devices, resolving issues related to policy application and device configuration.• Configured Okta user provisioning and de-provisioning workflows to automate account management processes.• Supported the implementation and integration of Okta for single sign-on (SSO) and identity management.