Mustafa Karim Email & Phone Number

Irvine, CA, US

United States

• Planning and implementation for Dealer income development.
• Interact daily with appropriate departments and field personnel to resolve any dealer or company issues.
• Handle incoming phone calls from dealers and field employees in an effort to increase utilization and penetration of HCI / HCA incentives and programs.
• Dealer conversion to the Hyundai / Kia -branded Finance and Insurance (F&I) program.
• Dealer F&I office training and support.
• Dealer enrollment and… Show more

Brea, California, United States

• Helped clients identify services/products that best suit their needs.
• Followed up with prospects on a daily basis to help increase sales & enrollment by over 25%.
• Exceeded monthly sales quota of desk value by over 130% and met the metrics of quality, conversion, and adherence.
• Out of the 50+ agents in my department, I consistently came in within the top 5.
• Received Diamond Club award for reaching over one million in sales by the second year of my employment.

West Hollywood

• Sold and serviced property and casualty insurance policies to current and prospective high risk members.
• Met specific sales, profitability and retention goals and objectives.
• Conducted full underwriting assessment with current and potential high risk customers for their personal insurance needs.
• Maintained contact with clients to create additional sales opportunities.
• Served as liaison with insurance carriers to ensure timely underwriting of policies and maintained current… Show more
• Served as liaison with insurance carriers to ensure timely underwriting of policies and maintained current knowledge of insurance carriers and underwriting guidelines. Show less

Los Angeles, California, United States

• Developed and executed strategies to identify new prospects and revenue generating opportunities.
• Managed a fleet of drivers and vehicles across Los Angeles County.
• Responsible for recruiting a strong charismatic chauffeur team and handling all sales transactions.
• Communicated with local hotels and event planners for client transportation.

Milwaukee County, Wisconsin, United States

• Developed layout for retail headquarters advocating for innovative in-store customer experience.
• Responsible for all marketing strategies and created an inventory control system which reduced losses by 15%.
• Established a vendor management system and process ensuring product availability, competitive pricing and increased margins across all products and accessories sold online and within the brick & mortar locations.
• Developed a local 360-marketing strategy which increased sales… Show more
• Developed a local 360-marketing strategy which increased sales by 34%. Show less

Milwaukee, Wisconsin, United States

• Responsible for building, developing and mentoring a strong Midwest sales team.
• Provided ongoing training and support so that the team can exceed sales goals, maintain brand retention and increase quality and service objectives.
• Led sales strategy development to ensure unique product & service offerings were effectively showcased within the retail spaces.
• Accelerated retail performance by establishing a uniform retail inventory compliance process.

Milwaukee, Wisconsin, United States

• Processed transactions such as new orders, returns and exchanges in a timely and efficient manner.
• Followed sales steps in order to offer each customer a complete solution within the accessory and general service contract space.
• Supported sales specialists with customer follow-ups and scheduled deliveries while reconciling purchase orders and stock checks.
• Answered incoming calls, prepared shipping invoices and completed daily deposit entries.
• Maintained ongoing… Show more
• Maintained ongoing organization of the customer service work center. Show less