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Education Support Specialist

Vodafone today announced it is ahead of schedule to deliver a better, faster and stronger Vodafone network. Across the country, 775 new 850MHz sites have been added to the network and a further 810 sites have been upgraded, including capacity increases at 330 high traffic sites. “Coverage and customer experience improvements are well advanced and investment in the network remains our highest priority,” said Michael Young, Chief Technology Officer, Vodafone Hutchison Australia. “After accelerating network improvement plans earlier this year, we are now over half way through our new network site build, and customers are starting to experience the impact, particularly when it comes to smartphone and mobile broadband performance.”In February, Vodafone announced plans to accelerate network improvements, including building a new 850MHz network, upgrading its current 3G network and adding new sites to improve coverage and capacity. Performance, reliability and coverage have improved all considerably since January including an 18% improvement in dropped calls and a 66% increase in data reliability.By the end of the year an additional 520 sites will have been upgraded and 500 network sites added across the country to improve coverage, signal strength, and overall network quality.“A great deal of work is being put into improving network performance, but what’s most important is what our customers are experiencing. While we still have more to do, we have seen a significant reduction in customer calls about network issues,” said Cormac Hodgkinson, Director of Customer Service and Experience, Vodafone Hutchison Australia.In April, Vodafone also embarked on a project to replace network equipment and install the latest, state of the art Huawei equipment at all network sites across Australia, to increase reliability and overall network quality.