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@fuzu.com
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Muthoni Mathenge is listed as Head of Operations and Delivery| Head of Partnerships| Product management| Product Growth| Startups| SaaS| Kamilimu at Fuzu Ltd, a company with 55 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a work email signal at fuzu.com and a matched LinkedIn profile for Muthoni Mathenge.
Muthoni Mathenge previously worked as Head of Product Delivery at Fuzu Ltd and Head of Customer Success at Fuzu Ltd. Muthoni Mathenge holds Master Of Communication And Media Studies, Communcation And Media from Egerton University.
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AeroLeads found 1 current-domain work email signal for Muthoni Mathenge. Compare company email patterns before reaching out.
I am successful when I create impact for users and businesses. For close to 10 years, my primary focus has been on the user, on finding solutions that are intuitive and impactful while the business grows its efficiency and revenue. Through this I have worked in close collaboration with every part of the business to identify problems, analyse them through data, create solutions (product or otherwise) and then deliver it.
Listed skills include Corporate Image Development, Corporate Image Management, Branding Consultancy, Communications Programs, and 4 others.
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A career timeline built from the work history available for this profile.
Kenya
Reporting to the CEO, this role takes responsibility over the business' operations as it delivers its product to the market. -Operational excellence throughout the entire user base as well as the teams responsible for product delivery. Optimizing internal processes to ensure efficiency and synergy in the delivery chain. - Responsible for determining user.
Kenya
Thought leadership around Fuzu’s business models going off customer feedback which has led to us reviewing our business models twice so far leading to increased revenue by 50%. Map out customer segmentation, journey maps, onboarding and renewal processes for Fuzu’s product base. Running the ideation and implementation of said processes allowing for.
Kenya
This role takes responsibility over the customer's experience post sale. It serves as the coordinator for all Post sale activities, mapping out the customer's journey and ensuring business processes work correctly to achieve customer satisfaction. Reviewed service recovery, service management processes, to gain operational efficiency through reducing the.
Nairobi, Kenya
Developed (recruited and trained) a lean and efficient Customer service department that supports 15,000+ B2C and B2B customers across Voice, Social Media and API platforms. Key account manager for majority of our business customers, responsible for maintaining good relationships and delivering the best service. Introduced and implemented an omnichannel.
Nakuru, Kenya
Led a team of four sales representatives that moved both land and housing products worth over 10 million per month. Grew lead generation avenues and employed telemarketing to reach a wider customer base. Re-designed the sales flow to increase conversion rate by 40%.
Other employees you can reach at fuzu.com. View company contacts for 55 employees →
Roy Macharia
Colleague at Fuzu Ltd
Nairobi County, Kenya, Kenya
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KM
Kandia Marion
Colleague at Fuzu Ltd
Nairobi County, Kenya, Kenya
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FW
Faith Waithera
Colleague at Fuzu Ltd
Nairobi County, Kenya, Kenya
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KK
Kevin Kirgotty
Colleague at Fuzu Ltd
Nakuru, Nakuru, Kenya, Kenya
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KK
Kirill Kochetov
Colleague at Fuzu Ltd
Finland, Finland
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LE
Lomoro Emmanuel
Colleague at Fuzu Ltd
Uganda, Uganda
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JM
Julian Masitsa
Colleague at Fuzu Ltd
Nairobi, Nairobi County, Kenya, Kenya
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MN
Miroslav Nyamai
Colleague at Fuzu Ltd
Kenya, Kenya
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IW
Idda W.
Colleague at Fuzu Ltd
Nairobi County, Kenya, Kenya
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AN
Adaku Nnaife
Colleague at Fuzu Ltd
Nairobi County, Kenya, Kenya
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Quick answers generated from the profile data available on this page.
Muthoni Mathenge works for Fuzu Ltd.
Muthoni Mathenge is listed as Head of Operations and Delivery| Head of Partnerships| Product management| Product Growth| Startups| SaaS| Kamilimu at Fuzu Ltd.
AeroLeads has found 1 work email signal at @fuzu.com for Muthoni Mathenge at Fuzu Ltd.
Muthoni Mathenge is based in Nairobi County, Kenya, Kenya while working with Fuzu Ltd.
Muthoni Mathenge has worked for Fuzu Ltd, Poa! Internet, and Urithi Housing Cooperative Society Limited.
Muthoni Mathenge's colleagues at Fuzu Ltd include Roy Macharia, Kandia Marion, Faith Waithera, Kevin Kirgotty, and Kirill Kochetov.
You can use AeroLeads to view verified contact signals for Muthoni Mathenge at Fuzu Ltd, including work email, phone, and LinkedIn data when available.
Muthoni Mathenge holds Master Of Communication And Media Studies, Communcation And Media from Egerton University.
Muthoni Mathenge is listed with skills including Corporate Image Development, Corporate Image Management, Branding Consultancy, Communications Programs, Corporate Communications, Customer Service, Internal Communications, and Team Leadership.
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