Overall 8 years of experience in end-to-end production support for the enterprise open-source monitoring tool Zabbix, I have worked with over 45 +customers across various industries, including aerospace, IT & telecom, retail, banking, energy, and government. My primary responsibilities include Zabbix implementation, configuration, upgrading, defining, maintaining, integration with third-party tools, and creating custom dashboards with graphs and maps. Additionally, I handle presales requirements, Scope of Work (SOW), Proofs of Concept (POC), and demonstrate new requirements to customer