Muthukumar Pillai Email & Phone Number

B. MUTHUKUMARMobile: 07708040009; E-Mail: bmuthukumar99@gmail.comAspiring for middle managerial positions in Back-end Operations / MIS & Reporting/ Administration / Vendor management / Petty cash /Facility management with an organisation of high repute.PROFILE SUMMARY• A professional with over 5 years of experience in:~ Back-Office Operations ~ Liaison & Coordination ~ Documentation ~ Database Management ~ Client Servicing • Experience in managing back office functions in coordination with internal / external departments for smooth business operations• A flair for accepting challenges, abilities in managing & leading the overall functions and achieving desired targets• Skilled in managing teams to work in sync with the corporate set parameters, motivating them for achieving business and individual goals• Possess excellent analytical, planning and detail oriented skills CORE COMPETENCIES• Assisting business partners for defining business strategy & supporting operational processes• Gathering / updating data to maintain departmental records and databases• Monitoring the implementation of MIS processes and evaluating their effectiveness• Designing reporting formats to provide accurate information in a clear and concise manner• Coordinating activities as appropriate & preparing internal reports for management• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & quality norms• Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team membersORGANISATIONAL EXPERIENCESince Jun’10: Scope International, Chennai as Business AnalystSubsidiary of Standard Chartered Bank, U.K.Role:• Managing PSGL (People Soft General Ledger) activities such as BFS, Chartfield maintenance.• Managing Purchase requisition, Vendor management, Access Cards requests, Seat utilisation• Procurement of Desktops and Laptops.