Associate
Coimbatore Area, India
Started as Entry Level TraineeMonitored Informatica loads scheduled to run overnight eastern hours and report the loads status/communicationSwitched to L2 Incident Analysis and followed up with Upstream/DownstreamThen, Identified recurring issues to perform Problem Management and Classified them to do Root cause fix to reduce the recurring incidents for CustomerThen performed the Incident Manager role for overall Project level (including various technology jobs like mainframe… Show more Started as Entry Level TraineeMonitored Informatica loads scheduled to run overnight eastern hours and report the loads status/communicationSwitched to L2 Incident Analysis and followed up with Upstream/DownstreamThen, Identified recurring issues to perform Problem Management and Classified them to do Root cause fix to reduce the recurring incidents for CustomerThen performed the Incident Manager role for overall Project level (including various technology jobs like mainframe, ETL, Java, .net, UI, etc) to review the resolution to be applied by each team and made sure loads resumed and report them in appropriate format Show less