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Muthu Munasinghe Email & Phone Number
Sr RCM Manager
at
Veradigm®
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Sr RCM Manager
Location
Colombo, Western Province, Sri Lanka
Company size
Who is Muthu Munasinghe? Overview
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Quick answer
Muthu Munasinghe is listed as Sr RCM Manager at Veradigm®, a company with 1661 employees, based in Colombo, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Muthu Munasinghe.
Muthu Munasinghe previously worked as RCM Manager at Veradigm® and Chief Experience Officer at Daraz. Muthu Munasinghe studied at Gateway College.
Company email context
Email format at Veradigm®
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Veradigm®
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Profile bio
About Muthu Munasinghe
Muthu Munasinghe is a Sr RCM Manager at Veradigm®. They possess expertise in account management, business analysis, customer service, operations management, team leadership and 22 more skills. They is proficient in English. Colleagues describe them as "I had the opportunity to work with Muthu during my tenure at Medigain. She was one of the key Account Managers in the company who was handling the largest client at the time. A client that was demanding and extremely complex with multiple moving parts. Muthu is especially skilled in Business Analysis which she utilized to implement process improvements for optimization. She is easy to work with and has always lent a helping hand amidst her busy schedule, whenever the situation arises.She is truly an asset and has my highest recommendation. " and "Muthu began working directly under my supervision when she was trusted to manage company's largest client at the time. With multiple doctors and locations, the account was complex with no transition period. She quickly learned about the account mostly on her own and during the three years working with me, she demonstrated outstanding ability to identify and resolve client issues, coordinating with multiple stakeholders. The client was also impressed with her data analysis and reporting skills. Muthu's ability to handle a tough account with minimum supervision and her dedication, dramatically changed my initial impression of her. She manages stress well and keeps calm under pressure. Her ability to learn new things fast is phenomenal and she also knows how to build lasting client relationships. Muthu will be a valuable addition to any team and I wish her all the best!"
Listed skills include Account Management, Business Analysis, Customer Service, Operations Management, and 23 others.
Current workplace
Muthu Munasinghe's current company
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Veradigm®
9 roles
Muthu Munasinghe work experience
A career timeline built from the work history available for this profile.
Rcm Manager
Current
Dec 2022 - Present
Chief Experience Officer
Redefined customer experience strategies for Sri Lanka's largest B2C e-commerce platform,transforming customer and seller support operations into a unified, data-driven CustomerExperience Department. Leveraged Lean Six Sigma methodologies to drive processefficiency, cost savings, and enhanced satisfaction.. Improved Buyer NPS by 95 points and Seller NPS by.
May 2020 - Dec 2022
Head Of Customer Care
Led multi-channel buyer contact center operations, scaling teams and optimizing processesto improve efficiency, customer satisfaction, and fraud prevention. Implemented Lean SixSigma strategies to drive measurable impact.. CSAT Increase: Boosted customer satisfaction by 30+ percentage points through re-engineered service processes and improved FCR.. Team.
Oct 2018 - May 2020
Assistant Manager - Operations
Dialog Business Services (Pvt) Ltd
Led process optimization initiatives for vendor-managed contact centers, ensuring alignment with internal benchmarks to deliver consistent and superior service quality. Leveraged Lean Six Sigma principles and data-driven strategies to drive operational efficiency and enhance customer satisfaction.Improved Vendor Customer Satisfaction (CSAT) by 28.1%, and.
Apr 2017 - Oct 2018
Assistant Manager - Operations
Firstsource-Dialog (Pvt) Ltd
Was a part of the management team leading the multi-channel customer support center. Ledthe teams for VIP customers, non-voice communication channels, and loyalty programs.Applied Lean Six Sigma methodologies and data-driven strategies to streamline processes,enhance customer satisfaction, and drive operational excellence. Key achievements include:..
Oct 2013 - Apr 2017
Senior Implementation Consultant
In dual roles I led client onboarding, business acquisitions, and system support projects, driving operationalexcellence, revenue growth, and cost savings.. Conducted business analysis for client onboarding and acquisitions, completing 4acquisition projects, resulting in a 240% revenue increase.. Developed business proposals and led process re-engineering.
Aug 2011 - Oct 2013
Account Manager | Team Leader
- Key Account Management
- Operations Management
- Business Analysis
- Data Analysis
- Business Process re-engineering
- Employee Engagement
Jan 2008 - Feb 2011
Medical Collection Executive
Analyzing accounts receivable for assigned clients and follow up with insurance carriers, legal firms and patients for payment.
Jun 2007 - Jan 2008
Team & coworkers
Colleagues at Veradigm®
Other employees you can reach at veradigmhealth.com. View company contacts for 1661 employees →
ND
Nicole Day
Colleague at Veradigm®Easton, Pennsylvania, United States, United States
View →
BV
Brittney Vallet
Colleague at Veradigm®Mobile, Alabama, United States, United States
View →
SL
Saniya Lokhandwala
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
LS
Lauren Sivert
Colleague at Veradigm®Winchester, California, United States, United States
View →
IR
Ibrahim Rajiwate
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
KH
Kristina Hanny Pmp, Itil_V3
Colleague at Veradigm®Raleigh-Durham-Chapel Hill Area, United States
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EE
Erica Elizondo, Cpc
Colleague at Veradigm®Iowa City-Cedar Rapids Area, United States
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NJ
Nimesh Jadhav
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
VA
Varadhareddy Ashika
Colleague at Veradigm®Chennai, Tamil Nadu, India, India
View →
RA
Raghav Agrawal
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
Nicole Day
Colleague at Veradigm®Easton, Pennsylvania, United States, United States
View →
BV
Brittney Vallet
Colleague at Veradigm®Mobile, Alabama, United States, United States
View →
SL
Saniya Lokhandwala
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
LS
Lauren Sivert
Colleague at Veradigm®Winchester, California, United States, United States
View →
IR
Ibrahim Rajiwate
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
KH
Kristina Hanny Pmp, Itil_V3
Colleague at Veradigm®Raleigh-Durham-Chapel Hill Area, United States
View →
EE
Erica Elizondo, Cpc
Colleague at Veradigm®Iowa City-Cedar Rapids Area, United States
View →
NJ
Nimesh Jadhav
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
VA
Varadhareddy Ashika
Colleague at Veradigm®Chennai, Tamil Nadu, India, India
View →
RA
Raghav Agrawal
Colleague at Veradigm®Pune, Maharashtra, India, India
View →
3 education records
Muthu Munasinghe education
Education record
Education record
Mahamaya Girl'S College
Education record
Hillwood College, Kandy, Sri Lanka
FAQ
Frequently asked questions about Muthu Munasinghe
Quick answers generated from the profile data available on this page.
What company does Muthu Munasinghe work for?
Muthu Munasinghe works for Veradigm®.
What is Muthu Munasinghe's role at Veradigm®?
Muthu Munasinghe is listed as Sr RCM Manager at Veradigm®.
Where is Muthu Munasinghe based?
Muthu Munasinghe is based in Colombo, Western Province, Sri Lanka while working with Veradigm®.
What companies has Muthu Munasinghe worked for?
Muthu Munasinghe has worked for Veradigm®, Daraz, Dialog Business Services (Pvt) Ltd, Firstsource-Dialog (Pvt) Ltd, and Medigain Llc.
Who are Muthu Munasinghe's colleagues at Veradigm®?
Muthu Munasinghe's colleagues at Veradigm® include Nicole Day, Brittney Vallet, Saniya Lokhandwala, Lauren Sivert, and Ibrahim Rajiwate.
How can I contact Muthu Munasinghe?
You can use AeroLeads to view verified contact signals for Muthu Munasinghe at Veradigm®, including work email, phone, and LinkedIn data when available.
What schools did Muthu Munasinghe attend?
Muthu Munasinghe studied at Gateway College.
What skills is Muthu Munasinghe known for?
Muthu Munasinghe is listed with skills including Account Management, Business Analysis, Customer Service, Operations Management, Team Leadership, Data Analysis, Project Management, and Change Management.
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