Michael Vansickle Email & Phone Number

Austin, TX

• Converted an on-line store from OpenCart to Magento and installed enhanced graphics.
• Provide programming support for an on-line real estate system using PHP, Symfony framework, MySQL, PhpStorm IDE.

• Responsible for managing onsite back-file imaging projects.
• Managed an onsite imaging project for the Texas Department of State Health Services Vital Statistics Unit. Project consisted of imaging 26M records utilizing a staff of 75 on two shifts.
• Managed an onsite imaging project for Maricopa County Clerk of the Superior Court. Project consisted of imaging 8.4M documents utilizing a staff of 35.
• Developed detailed Statements of Work for the project and formulated detailed processes.
• Planned and staffed projects to meet schedules and optimize staff and equipment utilization.
• Addressed issues, developed solutions and achieved customer satisfaction.

• Responsible for the business relationship between ISA and Dell.
• Principal solution architect.
• Designed and bid approximately 1,300 projects resulting in $15M in business.
• Implemented pricing strategies which enabled more competitive pricing without jeopardizing profitability.
• Collaborated with customer and internal staff to ensure successful implementation of projects.
• Mentored project managers in project planning and cost control.

• Responsible for the management of corporate IT group.
• Managed implementation of new MIS system.
• Functioned as primary driver of pre-implementation phase including information-gathering, vendor selection, and planning.
• Managed project implementation; served as primary decision-maker and team-builder across various departments.
• Managed 7/24 Customer Service and Technical Support groups.
• Overhauled Customer Service department and achieved a significant increase in call avoidance and first-time fix statistics.

• Recruited to rescue the implementation of a new ERP system.
• Analyzed status of implementation and prepared plan to complete the project.
• Directed the installation, modification, and integration of a new ERP system.
• Managed 15-person implementation team consisting of employees, consultants, and contractors plus 10-person group operating existing system.
• Completed implementation on-time and within budget achieving improved productivity and reduced departmental costs.

• Responsible for maintenance and development of corporate job cost systems.
• Lead designer for new systems and enhancements.
• Lead implementation of a new IT system resulting in greatly enhanced data analysis capabilities and flexibility.
• Responsible for day-to-day operation of data center.
• Responsible for all voice and data communications.

Bs, Mathematics

As, Mathematics