Delivery Director
CurrentFor over 20 years I’ve worked alongside executives of medium to large financial services organizations to advise and help them better understand, interact and serve their customers.This has involved enabling customer executives to select and then implement technology which delivers a strong ROI and rapid payback results.Today, at EMS, I am working with Insurance executives from around the globe to implement the EMS Claimsengine®; a unique cloud base claims management solution… Show more For over 20 years I’ve worked alongside executives of medium to large financial services organizations to advise and help them better understand, interact and serve their customers.This has involved enabling customer executives to select and then implement technology which delivers a strong ROI and rapid payback results.Today, at EMS, I am working with Insurance executives from around the globe to implement the EMS Claimsengine®; a unique cloud base claims management solution providing an alternative for traditional claims handling that enables customers to optimize their customer focus whilst reducing claims cost significantly.In essence EMS is a SaaS claims solution. In reality, it is a business enabler that allows Insurance firms to outmaneuver their competition while optimizing workforce productivity.The specific business benefits of adopting EMS are widespread, however key advantages include:► Flexible costs - Pay Per Claim pricing model► No Rip & Replace – low implementation costs► Optimize customer experience – easy dialogue & rapid response► Lower customer servicing costs – STP based on policy T&C’s► Maximized compliance – full audit trail & GDPR compliantI’m a strong information technology professional skilled in Business Process, Insurance, Agile development, and Business Process Improvement. Looking to share new ideas and insights with CEOs, COOs, CIOs, CTOs, CUO’s and Transformation leaders on the next generation of claims management technology for the Insurance marketplace.Please connect with me on LinkedIn or send an email to maarten@ems.claims Show less
