Marcus Ferraz Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Collaborated extensively with clients, project leaders, software architects, and quality assurance engineers to analyze, plan, coordinate, and implement business strategies in line with system requirements.Oversaw the complete product lifecycle from conception to launch for several software products, including integration 3rd party companies.Worked in tandem with development and QA teams to maintain product quality and meet delivery deadlines.Created and prioritized the… Show more Collaborated extensively with clients, project leaders, software architects, and quality assurance engineers to analyze, plan, coordinate, and implement business strategies in line with system requirements.Oversaw the complete product lifecycle from conception to launch for several software products, including integration 3rd party companies.Worked in tandem with development and QA teams to maintain product quality and meet delivery deadlines.Created and prioritized the product backlog, ensuring it was in line with business objectives.Leveraged user feedback and data analytics to enhance products, achieving a 30% increase in user satisfaction. Show less

Participated in meetings with current and potential customers and presented integration services and coordinated teams to solve customer problems.Trained team to perform tests, manage new automation tools, and create more efficient and concise scripts.Actively worked with Project Managers, Application Architects and QA Test Engineers by analyzing, planning, coordinating, and executing Business plans according to System requirements.Introduced and implemented new… Show more Participated in meetings with current and potential customers and presented integration services and coordinated teams to solve customer problems.Trained team to perform tests, manage new automation tools, and create more efficient and concise scripts.Actively worked with Project Managers, Application Architects and QA Test Engineers by analyzing, planning, coordinating, and executing Business plans according to System requirements.Introduced and implemented new Automation tools increasing Selenium/Robot Framework debugging efficiency by 80%. Show less

Vancouver, British Columbia, Canada

Planned, organized, and developed automation test scripts from manual tests by using Selenium / Robot Frameworks connecting to database (PostgreSQL) and implementing API calls (validated the data from Front End and Database) to test Web based user interfaces.Performed Black Box, Regression and User Acceptance Testing (UAT) on Staging application and Smoke testing on Production (Live) application.

Vancouver, British Columbia, Canada

Created comprehensive and well-structured test plans and test cases which supported QA tests also for development of automation for new and existing features to meet users’ needs.Designed, developed, and executed automated test in Selenium (Java) for regression, functional and system testing using Page Object Model pattern and data-driven test, resulting in: • 40% reduction in test time (repetitive and complex time-consuming tests).Identified and reported defects in… Show more Created comprehensive and well-structured test plans and test cases which supported QA tests also for development of automation for new and existing features to meet users’ needs.Designed, developed, and executed automated test in Selenium (Java) for regression, functional and system testing using Page Object Model pattern and data-driven test, resulting in: • 40% reduction in test time (repetitive and complex time-consuming tests).Identified and reported defects in various QA testing (System, Integration, Black Box, Regression among others) by creating bug tickets in Jira with detailed documentation for developers with a follow up through complete testing cycles.Wrote Python scripts for maintenance tasks (to monitor server and manipulate data retrieval from HL7 files) and Scalyr alerts, resulting in: • 50% reduction in number of crash occurrences. • 80% increase in efficiency to retrieve data from multiple servers. • 60% reduction in downtime, from 15+ to 5 minutes.Manipulated database to fix errors and retrieve data for bug investigation.Stayed up to date with testing tools and test strategies. Show less

Vancouver, Canada Area

Computer teacher for elders: It is satisfying and exciting to make tech inclusive to previous generations. For many reasons they did not have an opportunity to grasp the skills. I am proud to make it possible to them to reach the next generation and feel included in the tech world.

Araçatuba Area, Brazil

• Leveraged advanced skills and training to support operational needs of multiple departments.• Met challenging quotas for productivity and accuracy of work. • Received, screened and routed incoming calls.• Prepared vendor invoices and processed incoming payments.• Prepared and distributed payroll for staff of 110 direct reports.• Planned and executed all aspects of office headquarter move.• Managed executive calendar and coordinated weekly project team meetings.•… Show more • Leveraged advanced skills and training to support operational needs of multiple departments.• Met challenging quotas for productivity and accuracy of work. • Received, screened and routed incoming calls.• Prepared vendor invoices and processed incoming payments.• Prepared and distributed payroll for staff of 110 direct reports.• Planned and executed all aspects of office headquarter move.• Managed executive calendar and coordinated weekly project team meetings.• Greeted numerous visitors and suppliers.• Managed office supplies, vendors, organization and upkeep.• Directed guests and routed deliveries and courier services.• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.• Reduced and controlled company expenses by creating a new warehouse.• Developed methods to establish and clarify customer objectives.• Trained staff on material handling processes to reduce shipping times.• Led warehouse improvement initiatives to advance operational efficiency.• Reported all equipment failures and malfunctions to supervisor.• Verified computations against physical count of stock.• Used item numbers to properly stock warehouse.• Investigated and implement ideas for quality improvement, increased productivity and cost reduction.• Verified that all process control parameters were being documented and followed at all times.• E-mailed suppliers, carriers and customers with shipping updates.• Prepared documents for shipment claims submissions.• Gathered, logged and monitored all shipping data.• Developed a preventive maintenance system• Set up and verified the functionality of safety equipment.• Responsible for the selection and maintenance of equipment.• Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines. Show less

Araçatuba Area, Brazil

• Strengthened company's business by leading implementation of costumers and supply data.• Maintained computer and physical filing systems.• Created reports and presentations. • Designed marketing brochures and wrote website copy.

Vancouver, Canada Area

• Entered numerical data into databases in a timely and accurate manner.• Scanned documentation and entered into the database.• Organized forms, made photocopies, filed records and prepared correspondence and reports.• Assisted with receptionist duties and file organization.• Helped distribute employee notices and mail around the office.• Maintained and monitored the server room, the wireless network and other server infrastructure.

Araçatuba Area, Brazil

• Obtained new administrative and computer skills for projects.• Partnered successfully with other departments to produce data in order to implement the production.• Responsible for achieving production requirements.• Prepared and maintained production reports and personnel records.• Supervised and motivated staff and management.

Associate’S Degree, Information Technology

Associate’S Degree, Logistics, Materials, And Supply Chain Management

Associate’S Degree, Business Communications

Bachelor’S Degree, Business Administration And Management, General

Changed university to work at Copel Eng. Ltda. in Aracatuba - Brazil.

Bachelor'S Degree, Business Administration And Management, General