Mari Vidrio Email & Phone Number

Creates and revises 2D and 3D drawings for technical documents, Excel spreadsheets,PowerPoint slides, and ad hoc graphic design projects using the following programs and softwares; Adobe Photoshop, Adobe Illustrator, SolidWorks, Microsoft Visio, Microsoft Publisher, and Microsoft PowerPoint. Reviews technical documents and manuals according to Army technical writing requirements and procedures. Coordinates with engineers, senior technical writers, and SME's to develop and revise processes, procedures, and production of technical publications and illustrations.

Built and strengthened customer relationships by leveraging excellentinterpersonal communication skills.Researched and rapidly resolved client conflicts pertaining to customers' financial accounts. Maintained accurate and current customer account data with manual form processing and digital information updates.

Corpus Christi, Texas

Researched various subject topics pertaining to learning objectives in order to provide students with comprehensive support and provided feedback to establish positive reinforcement techniques to encourage learning.

Led students through graphic design and film production projects. Helped students build technical skills using available graphic design and editing tools as well as develop soft skills in media literacy, communication, and critical thinking.

Administered, monitored, and compiled files and outgoing correspondence containing sensitive security and privacy information within strict deadlines while providing attentive customer service.

Designed, wrote, and edited technical processes and procedures required for development of promotional illustrations, digital media, and presentational content in coordination with account manager to maintain consistency with client’s branding and marketing strategies.

Global Engagement Office

Developed a digital media strategy best suited for the department’s needs by implementing a social media, graphic design, and technology program. Designed graphics and produced videos for all promotional events and ad hoc projects using relevant design software and programs such as Adobe Creative Suite, Adobe Illustrator, WordPress, Microsoft Office, and Canva. Collaborated with a dynamic, interactive graphic design and programming team. Provided input on processes and procedures required for development of technical and graphic illustrations. Coordinated student networking, professional development events, and workshops. Collaborated with study abroad advisors to resolve student problems, improve operations, and provide exceptional customer service.

Austin, Texas Area

Greeted residents and visitors upon arrival, offered assistance, answered questions regarding residence life, and resolved service-related problems in a timely manner.