Michael Laing Email & Phone Number

Rancho Mirage, Ca, Us

Rancho Mirage, Ca, Us

Rancho Mirage, California, United States

- Deliver comprehensive portrait, real estate, and event photography. - Collaborate with local and national organizations to provide complete photographic coverage of fundraisers and events. - Scan and restore legacy negatives, slides, and photographs. - FAA UAS 107 Certified drone pilot.- 20+ years digital photography and editing experience.

Boynton Beach, Florida, United States

- Collaborate with all levels of employees to create, modify, and update compliance and administrative documentation- Deliver in-person and remote technical training and support- Coordinate and assist with the digitization, archiving, and security of client financial documentation

Greater South Florida Area

- Photograph properties adhering to strict design aesthetics.- Create multimedia/3D tours using various applications and hardware.- Deliver same-day results within requested timeframe.

Palm Beach Gardens, Florida

- Coordinated a multi-office systems and networking team, assuring project goals and deadlines were reached and roadblocks were addressed.- Administrated nation-wide call tracking system, confirming correct assignment and timely resolution.

Palm Beach Gardens, Florida

- Created, edited, and maintained company-wide instructional documentation and user forms, including system manuals, online help, user guides, manuals, test plans, disaster recovery, and time/security-sensitive government agency proposals.- Member of Engineering Process Group, assisting with CMMI-related training, documentation, and process improvement.

Delray Beach, Florida

- Provided all levels of desktop support, technical documentation and training for Home Health administrative software packages. Supported 250 users, both on-site and remotely in 31 nationwide locations.- Significantly reduced support ticket resolution time, documented solutions for internal knowledge base and compiled statistical results for corporate review.- Wrote, edited and redesigned end-user documentation, insuring clarity and unified brand presence.- Designed, modified and provided on-site and remote training for program updates and employee education.

Boston, Massachusetts

- Delivered comprehensive Desktop Applications support for 500+ users in 3 corporate locations. Began as support specialist and quickly assumed responsibilities for corporate documentation, department-specific software support, intranet administration and training.- Responsible for basic and senior level support for all desktop applications.- Worked directly with administrative staff and attorneys in creation, structure and formatting of sensitive case-related material.- Designed precise, time-sensitive training programs for staff education.- Managed pilot groups for new and potential software packages.

Boston, Massachusetts

Administrated city, state, and federally funded grants and contracts.