Project Manager
Current- Collaborated on a daily basis with leadership, product management, engineers, and other cross-functional stakeholders to evaluate team goals and measure development/feature progress with KPIs (time, cost) in relation to product roadmaps.- Developed detailed customer experience requirements in Jira and conducted educational sessions with demos to instruct engineers in best practices towards utilizing Jira to its fullest potential.- Conducted scrum ceremonies to maintain product roadmaps, backlogs, dependencies, and customer escalations.- Led the migration of two development team groups and their ticket items between on-premises and cloud Jira instances. Utilized Artificial Intelligence to create scripts to identify data inconsistencies with speed and agility.- Defined and evaluated teams’ capacity, velocity, and sprint performance metrics, presenting outcomes to leadership.