Matthew Walters Email & Phone Number

Nashville, Tennessee, United States

An extension of Computer Pros, Technology Lab is the only Mac and PC certified Managed IT Service Provider (MSP) in Tennessee. With expertise that spans both Mac and PC environments, Technology Lab can design a long-term technology strategy for any business. We pride ourselves on our 97% customer satisfaction rate because it shows that we put our customers first.With over 100 years of combined technology experience, Technology Lab brings security and synergy to businesses, education, and healthcare focused entities. Our deep portfolio includes network security & management, HIPAA Compliance, cloud hosting and migration services, backup and disaster recovery, proactive maintenance and monitoring and help desk support. By providing in-depth technology consultations, hassle-free vendor management and award winning support, our clients lean on us for guidance and execution of their most critical technology initiatives. We are truly the definition of a Total Technology Solution Provider.The Technology Lab mantra revolves around our consultative approach with our clients. Our process is to understand your business initiatives, identify areas where technology can be a catalyst and customize a technology solution that is unique to your specific needs and industry. With the technology landscape rapidly changing minute by minute, we strive to be the experts our clients can trust and rely as their Strategic Sidekick for all things IT.

Greater Nashville Area, Tn

• Strategically managed and propelled three UBREAKIFIX locations toachieve significant recognition, securing multiple awards, and consistentlymaintaining a top 10 ranking among 600 stores.• Monitored daily operations and implemented policies and proceduresto increase operational effectiveness and maximize long-term storeperformance.• Designed strategies to increase profits and made operationalimprovements.• Coached, trained, and cultivated staff to maximize their professional andpersonal growth.

Nashville, Tennessee

• Oversaw daily store operations and staff, including greeting customers,repairing electronic devices, creating schedules, assigning roles,performing inventory, ordering parts, tools, and accessories, and creatingpurchase orders.• Maintained store cleanliness, conducted marketing runs, interviewed andtrained new staff, and coached current staff on best practices

Nashville, Tennessee

• Repaired a wide variety of electronics, including all brands of cell phones,laptops, desktops, tablets, gaming systems, and other devices with apower button.

Greater Nashville Area, Tn

• Provided customized learning and technology solutions in a B2B salessetting, utilizing a comprehensive course catalog to drive long-termgrowth for businesses and their staff.

3900 Hillsboro Pike, Nashville, Tn, 37215

• Promptly greeted and qualified clients, leveraging strong sales skills tobuild rapport and assist them in finding the right technical equipment.

Greater Nashville Area, Tn

Established strong relationships with customers and demonstrated how to use all features on acquired vehicles after delivery. Maintained contact with existing clients through meetings, emails and phoning. Advised customers regarding payment options, loans and leasing bank terms. Negotiated delivery and price variations on a daily basis.

Greater Nashville Area, Tn

Dealt with businesses face-to-face to provide them with the client’s products and services. Developed strong sales and communication skills, territory and time management, and leadership skills. Interviewed, trained and managed others in order to build a productive team. Also experienced how to run business trips.

Rock Hill, South Carolina

worked as a server while attending Winthrop University.

Rock Hill, Sc

Mass Communication/Media Studies

Activities and Societies: Pi Kappa Alpha, Intramural Sports, Radio Club, Baseball Team Manager

General Studies